Medical Communications Manager (m/f/d)

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

At our heart we are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, sexual orientation, race, color, ethnic or social origin, or disability.

The Medical Communications Manager is Takeda’s external-facing scientific communications lead for GI2 (Gastroenterology and Inflammation), responsible for planning and executing medical education and omni-channel scientific communication—traditional, innovative, and digital. Partnering closely with DD&T (Digital, Data & Technology), Field Medical, and Medical Advisors, this role translates evidence into clear, compliant, and impactful narratives, orchestrates customer journeys, and uses AI-driven analytics and advanced CRM to continuously improve reach, engagement, and educational outcomes.

How you will contribute

• Scientific Communications Strategy: Own the GI2 medical communications plan aligned with the medical plan; define audiences, messages, channels, and success metrics; ensure scientific accuracy and consistency across assets.
• Medical Education (MedEd): Design and deliver accredited and non-accredited MedEd (e.g., symposia, webinars, masterclasses, microlearning), partnering with external experts and internal stakeholders; evaluate learning outcomes. Medical education initiatives should be strategically designed to identify and address critical educational gaps within the GI2 therapeutic area, ensuring that content is tailored to bridge these gaps and advance clinical understanding and patient outcomes.
• Omni-Channel Orchestration: Design scientific customer journeys and execute omni-channel campaigns (email, web, social, virtual events) in OCE automation; personalize content based on insights and KOL profiling.
• Content Operations & Review: Adapt/create scientific content (slides, leave-behinds, infographics, videos, FAQs); manage references, scientific narratives, and MLR review in Veeva Vault or equivalent;
• Insights & Analytics: Leverage data analytics and dashboards to measure reach, engagement, and impact; apply A/B testing and continuous optimization.
• Publications Support (Local): Coordinate with Medical Advisors and Global Publications on local publication needs (abstracts, posters, congress booths) in line with global/local publications policy.
• Collaboration & Governance: Work cross-functionally with Field Medical, Medical Advisors, DD&T, Market Access, PV, and Legal/Compliance to ensure aligned, timely, and compliant execution.
• Vendor & Budget Management: Select and manage agencies/vendors; track budgets, timelines, and quality; ensure SoW alignment and performance.
• Compliance & Ethics: Ensure all activities comply with Takeda-ism, SOPs, local codes, and regulatory standards; uphold fair-balanced, non-promotional scientific communication.

Skills and capabilities you bring to the role:

Critical Skills/Competencies

• Advanced degree in Life Sciences (PharmD/PhD/MD or MSc with equivalent experience).
• Native-level German or French; excellent English; ability to write and review scientific content with rigor and clarity.
• 2–4 years’ experience in Medical Affairs/Medical Communications; Immunology (Psoriasis, Psoriatic Arthritis or Inflammatory bowel disease) experience is an advantage.
• Strong scientific writing, storytelling, and health literacy skills.
• High level of agility as well as teamwork skills and enjoyment of interdisciplinary collaboration.
• High digital literacy: hands-on experience with OCE/campaign automation (salesforce marketing cloud), Veeva Vault (PromoMats/MedComms), and Microsoft 365 (Teams, Planner, Copilot).
• Data literacy and proficiency with AI-driven analytics (dashboards, experimentation, KPI tracking).
• Project and vendor management; ability to deliver multiple initiatives concurrently with high quality.
• Solid knowledge of compliance frameworks and local industry codes for scientific/MedEd activities.

Capabilities

• Scientific digital communication, medical education, and storytelling: Facilitate conversations with external experts to collaboratively develop medical education initiatives and scientific communication using evidence-based content; support trusted, two-way scientific exchange.
• Omni-Channel Design & Execution: Translate strategy into orchestrated journeys; optimize channel mix and content for engagement and learning outcomes.
• Stakeholder Influence: Align cross-functional partners and external stakeholders without authority; negotiate trade-offs to protect scientific integrity and timelines.
• Measurement Mindset: Define KPIs (reach, engagement, completion, MoA comprehension); run experiments and iterate.
• Digital Collaboration with DD&T: Co-create scalable, compliant, and privacy-safe solutions; support data governance and content taxonomy/metadata for findability and reuse.
• Innovation & Continuous Learning: Proactively upskill in AI, analytics, and emerging formats; bring external best practices into Takeda’s MedComms.

Empowering our people to shine

At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation, and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world.

Diversity, Equality, and Inclusion

Takeda is committed to foster diversity, equality, and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age, or disability.

If you are interested in this opportunity, we look forward to receiving your application via our online tool!

Learn more at takedajobs.com

Locations

Zurich, Switzerland

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time