Medical Assistant/Scheduling Assistant - Community Health - Days

• Position: Medical Assistant/Scheduling Assistant

• Location: Chicago, IL

• Full Time, 40 hours

• Hours: M-F, 8-hour shifts between 7a-6pm

• Required Travel: Yes, travel to cover at Tapestry and Asian Human Services locations.

What you will do:

• Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Swedish Medical Group.           

• Greets patients providing a high level of customer service and answers telephone referrals/inquiries.

• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; provides exam gowns and drapes; helps to position patient for the examination and/or treatment; arranges exam room instruments, supplies, and equipment.

• Verifies patient information by interviewing patient; reviews and/or records medical his-tory; takes vital signs; confirms purpose of visit or treatment.

• Supports patient care delivery by assisting the healthcare providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; administers medications on the premises; authorizes drug refills as directed; telephones prescriptions to pharmacies; draws blood; prepares patients for x-rays; takes electrocardiograms; removes sutures; changes dressings; prepares for and assists with procedures as directed, specialty specific clinical duties as directed.

• Educates patients by providing medication and diet information and instructions, answers questions.

• Completes records by recording patient examination, treatment, and test results.

• Generates revenues by recording billing information of services rendered; completes insurance forms; responds to insurance and other third-party inquiries.

• Answers incoming calls promptly, courteously, and in a caring friendly manger, ensuring outstanding customer service at all times

• Accurately, appropriately and efficiently schedules services, tests, procedures, and appointments for multiple departments, adhering to specific department guidelines and protocols, ensuring service excellence at all times

• Advises patients of the collections policy and explains payments, deposits and co-pays. Directs patient to the cashier or financial counselor when indicated.

• Keeps supplies ready by inventorying stock; places orders; verifies receipt.

• Keeps equipment operating by following operating instructions; troubleshoots breakdowns; maintains supplies; performs preventive maintenance and calls for repairs as need-ed.

• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complies with legal regulations.

• Maintains patient confidence and protects operations by keeping patient care information confidential.

• Adheres to professional standards, policies and procedures, federal, state, and local requirements and Patient Centered Medical Home standards.

• Maintains current job knowledge by participating in educational opportunities

• Takes initiative and explores opportunities for accomplishing new and different tasks or projects

​What you will need:

• License: Certification or registration as a Medical Assistant with a nationally recognized accrediting body preferred.

• Education: High School Diploma or GED preferred or equivalent work experience.

• Certification: Current CPR certification with the American Heart Association or American Red Cross required.

• Experience: Prior experience or hospital experience preferred.

Benefits (For full time or part time positions):

• Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)

• Incentive pay for select positions

• Opportunity for annual increases based on performance

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.