Medical Assistant/Clinical Technician - Diabetes Center

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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Medical Assistant/Clinical Technician - Diabetes Center

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Endocrinology-Medical Specialty Institute

Job Code

C15016

Shift

Days

Schedule

7:30am-4:00pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. Working collaboratively with clinical and administrative staff, you will support medication management, patient monitoring, and a variety of clinical and office tasks. This position offers broad clinical exposure through hands-on involvement in patient care, compliance, and coordination with interdisciplinary teams.

This role will also hire for a Clinical Technician. As a Clinical Technician on this team, you will find a culture of respect, mutual support, and reliability. Every caregiver fills an essential role, and your efforts will help further facilitate the efficient and compassionate delivery of patient care. With excellent coaching, you will have opportunities to climb the Clinical Ladder and find your place at Cleveland Clinic.  

A caregiver in this position works Monday through Friday from 7:30am to 4:30pm with no weekends or holidays.

A caregiver who excels in this role will:

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.
• Monitor and communicate changes in patient condition.
• Maintain equipment, medical supplies and examination areas.
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.

OR as a Clinical Technician

• Report abnormal findings or changes in physical, mental and emotional conditions to RN. These include but are not limited to vital signs, weights, assisting patients with personal care and activities of daily living, patient transfers/transport, pulse oximetry, point of care testing, application of external monitoring devises , and further technical skills of phlebotomy, clean dressing changes, 12-lead ECG’s, and insertion of urinary Foley Catheters.
• Assist with keeping patient rooms clean & orderly.
• Demonstrate a positive, concerned and sensitive response in the workplace.
• Have strong interpersonal skills to interact with patients and staff.
• Have the ability to read, write and speak English and to follow oral and written instructions.
• Have the ability to perform basic clinical mathematics.
• Maintain competencies in both the professional, technical and clinical knowledge domains must be demonstrated in a safe, effective and efficient manner.
• Maintain personal growth and development through the ongoing process of formal and informal education

Minimum qualifications for the ideal future caregiver include:

• Graduate from an approved Medical Assisting Program (As designated by the Enterprise MA Steering Committee)
• OR Military training as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered
• Completion of a clinical externship (Extensive clinical experience may be considered in lieu of formal clinical externship)
• Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross (within new hire period)
• Current demonstrated clinical proficiency

OR as a Clinical Technician

• High school diploma/GED
• Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross required within new hire period (Nursing students required to have Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross prior to hire)
• One year of recent, full-time patient care experience
• Nursing students who have recently completed a minimum of one clinical rotation as part of an accredited nursing school program may substitute the clinical rotation for the required experience
• Military experience as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered

Preferred qualifications for the ideal future caregiver include:

• Medical Assisting Certification
• Successful completion of Cleveland Clinic Externship

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
• Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.