Are you looking for a position that offers great benefits and excellent work-life balance? Are you excited about the opportunity to work in a dynamic university setting?
If so, Iowa State University is seeking a skilled and compassionate Medical Assistant II (MA) to join the Thielen Student Health Center!
This full-time position follows a Monday–Friday, daytime schedule—giving you evenings, weekends, holidays, and on-call hours off to enjoy your personal time. With an outstanding benefits package that includes generous paid vacation and sick leave, this role is perfect for healthcare professionals seeking a stable, rewarding position in a supportive, educational environment.
This position follows a 12-month work period.
As a Medical Assistant II at the Thielen Student Health Center, you’ll play a vital role in supporting the health and wellbeing of the Iowa State student community. You’ll assist in both clinical and clerical duties to help create a seamless, welcoming experience for patients and contribute to a holistic approach to student health.
Under direct supervision of physician, physician assistant, nurse practitioner or registered nurse, performs technical, patient care and related clerical functions in an ambulatory setting by coordinating patient intake and clinic flow.
Characteristic Duties and Responsibilities
• Responsible for facilitating the smooth flow of patients through the clinic through interaction with patients and staff.
• Assist in clinic with physical examination of patient and related treatments, including but not limited to: patient history, medication records, allergies, and immunizations.
• Manages internal and external medical records to ensure that accurate and complete data is available for patient appointments.
• Administer routine medications within the MA scope of practice.
• Collect routine laboratory specimens, perform electrocardiograms, and obtain vital signs.
• Identify vaccination needs for specific patient populations.
• Performs clerical tasks including answering phones, scheduling appointments and communicating with other departments.
• Assists in obtaining insurance prior authorizations
Knowledge, Skills, and Abilities
• Knowledge of medical records documentation requirements.
• Knowledge of medical instruments and supplies.
• Knowledge of routine medications.
• Knowledge and ability to perform CPR and emergency care procedures.
• Ability to maintain patient confidentiality.
• Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members.
• Ability to work safely and willingness to comply with special safety and health precautions including universal precautions.
• Ability to provide care with regard to patient condition and age.
• Ability to use supplies and equipment in a cost-efficient manner.
• Ability to maintain personal appearance in accordance with dress code.
• Ability to be punctual, dependable and flexible (so as to alter work schedule to meet unit/patient needs).
• Ability to read and understand instructions and guidelines and to read data indicators.
• Ability to maintain effective working relationships.
Why Work at ISU’s Thielen Student Health Center?
Exceptional Work-Life Balance: Weekday schedule with no weekends, holidays, evenings, or on-call shifts.
Generous Paid Leave: Ample vacation and sick leave, enabling you to maintain balance and recharge.
Comprehensive Benefits: Iowa State offers a robust benefits package including health insurance, retirement plans, and more.
Professional Development: Opportunities to grow within a supportive, student-centered environment.
The ideal candidate will have a certification or registration as a Medical Assistant.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
This posting will be open until filled. However, to receive full consideration, applications need to be submitted before April 9th, 2026.
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program