Initial Posting Date:
01/09/2026Application Deadline:
01/25/2026Agency:
Department of JusticeSalary Range:
$4,749 - $7,353Position Type:
EmployeePosition Title:
Medford Branch Manager (Child Support Supervisor 1) - Division of Child SupportJob Description:
The Oregon Department of Justice’s Division of Child Support (DCS) is seeking a collaborative self-starter to join the management team as a Child Support Supervisor 1 in the Medford office. The successful candidate will work closely with another Child Support Supervisor to direct work, support branch staff in their work and to participate in the development of branch and program goals. This position plays a leadership role within the assigned office and represents the office in community, civic and intergovernmental activities.
The program provides for the establishment of parentage and the establishment and enforcement of child support and health care obligations, as well as the accounting and distribution services. These activities have the dual benefit of helping families in need while also reimbursing money to the public treasury when child support is assigned to the state. Several federal regulations, state statutes, and administrative rules are used to accomplish these purposes, including administrative processes, judicial processes, interstate processes, and international agreements. In addition, this position serves as an entry-level manager in a DCS Field Operations office. This position supervises child support staff through the management of personnel, fiscal practices and operations of the teams assigned to the office.
The Oregon Child Support Program, administered by the Division of Child Support, is part of the federal child support program, which is one of the top four anti-poverty programs in the nation. Become part of a program whose mission is supporting parents to support children. Your contributions will make a difference in the lives of Oregon’s most valuable resource—our children.
Due to the nature of this role and training requirements this position will be required to work in person during the hours of 8 a.m.– 5 p.m., Monday through Friday, with an hour scheduled for lunch. When the 12-month trial service is complete and business needs allow, a hybrid work schedule will be evaluated.
Our Ideal Candidate Will Have
Ability to communicate at all levels of the organization effectively and professionally.
Experience assessing and coaching individuals to meet production and work quality goals.
Experience collaborating, teambuilding, troubleshooting, and implementing solutions to operational needs in a team environment.
Broad knowledge of or the ability to learn about various areas of the Oregon Child Support Program, including intergovernmental, finance, case management, enforcement, and establishment.
Ability to plan and perform assignments with minimal supervision.
What You Will Do (In Part)
In this role you will work collaboratively as a Management Team with the other Child Support Supervisor (Child Support Supervisor 2) for the Medford office of Division of Child Support. This position will work in partnership and report to the co-manager Child Support Supervisor 2. You will provide supervision and leadership amongst the Medford office team by developing your team through coaching and maintained trainings. In this role you will review and develop short-term and long-term goals for performance and measuring the outcomes. This role includes the responsibility of program management. As a member of the office management team, you will participate in the establishment and implementation of plans to meet the Division of Child Support Mission. You will offer advice, make recommendations, and provide guidance to overcome obstacles. This role is not limited to participating in special projects as assigned.
Members of management services are responsible for: understanding the agency’s affirmative action goals and objectives; recognizing and championing the value of individual and cultural differences, and contributing to a work environment where individuals’ differences are valued; consistently treating colleagues, customers, and stakeholders/partners with dignity and respect; and supporting outreach and diversity-related efforts in order to diversify the workforce.
Required Experience
Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals to apply, and allow us to evaluate the knowledge, skills, and abilities that you demonstrate, using an intentional equity lens.
Three years of lead work, supervision, or progressively related experience.
OR
A Bachelor’s degree.
Work experience is based on a 40-hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)
AND
Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.
What's In It for You
Permanent, full-time employment in beautiful Medford, Oregon.
Opportunity to expand your skills as a management professional.
Job satisfaction as part of a team whose mission is to work with Oregon’s government agencies to provide support and promote the well-being of Oregon children.
A workplace where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.
Advancement opportunity within DOJ and other State agencies.
An agency committed to equal opportunity and workforce diversity.
Vacation, sick leave, 11 paid holidays a year, and special days off.
The Public Service Loan Forgiveness (PSLF) provides public service employees with federal student debt forgiveness, in certain situations, after 120 qualifying monthly payments. Full-time positions with the State of Oregon qualify for PSLF. You can find more information about this program here.
For more information about our benefits, you can learn here.
Application Process
Join the Oregon Child Support Program and become a valued member of a team dedicated to diversity and inclusivity. We welcome applicants from all backgrounds to apply, fostering a well-rounded workforce that reflects the diverse populations we proudly serve.
The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran status, gender, sexual orientation, religion, age, or disability, and is committed to workplace diversity.
Click "Apply" and complete the online application and all supplemental questions.
Attach your resume.
Attach a cover letter identifying your attributes that meet the desired and requested skills.
If you are interested in assistance with completing your resume, cover letter, or interview workshops please check out WorkSource Oregon here.
ALL APPLICANTS: You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both requested documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline.
CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).
For additional information regarding working for the Department of Justice and application assistance, click HERE.
Oregon Department of Justice
1162 Court St NE
Salem, OR 97301
doj.recruitment@doj.oregon.gov
Phone: (503) 947-4328
Fax: (503) 373-0367