MBH Operations Manager-IBH Primary Care

At Children’s Wisconsin, we believe kids deserve the best.

Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:

• Affiliation with the #4 children's hospital in the country (according to Parents magazine)

• Board-certified pediatricians (learn what it means to be 'board-certified')

• Many locations spread throughout southeast Wisconsin

• Commitment to population health and an increased role for pediatricians in the care of children

• Doctors who are very active in their local communities

• Access to many health and wellness programs designed to keep kids safe and healthy

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

The Manager is critical to the success of the Children's Wisconsin's Mental and Behavioral Health strategy by increasing Access, reducing Stigma, engaging in Early Detection, Prevention and Education. Responsible for the overall delivery, quality, sustainability, and growth of the assigned Mental & Behavioral Health Program(s). This role focuses on operational and, if relevant, clinical leadership, staff supervision, development, and engagement, program development and strategy implementation, financial management and budgeting, quality improvement, clinical excellence and family experience, community outreach, partnership relations, and advocacy.

• Bachelor's degree in Health Care Administration, Nursing, Business Administration or related field.
• Requires 5 years of operational health care experience with proven understanding of clinical operations.
• Requires 1 year supervisory experience.
• Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
• Advanced analytical and decision making skills necessary to resolve employee and operational problems and assist in the development of departmental budgets and operational planning.
• Excellent interpersonal and communication skills to interact effectively with patients, families, physicians, clinic/hospital staff and community.
• Knowledge of trauma-informed and evidence-based/informed care principles and approaches.
• Ability to work autonomously under conditions of ambiguity.
• Demonstrated focus on customer service and continuous quality improvement.
• Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids.
• Occasional evening and weekend work.
• Local and statewide travel.
• Master's degree in Health Care Administration, Nursing, Business Administration or related area preferred.
• Experience working with trauma-informed and evidence-based/informed care principles and approaches preferred.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.