About DIAG
DIAG is a leading medical laboratory system in Vietnam with over 20 years of experience in diagnostics and medical testing. We offer a wide range of testing services – from basic to advanced – to help individuals detect health issues early, proactively monitor their well-being, and make informed medical decisions.
With modern laboratories certified to ISO 15189 standards, cutting-edge automation technology, a highly experienced team of professionals, and a network of over 40 branches across Ho Chi Minh City and other provinces, DIAG delivers convenient, fast, and reliable testing experiences. In addition, our home sample collection service allows customers to easily access high-quality healthcare anytime, anywhere.
We are gradually building a smart healthcare ecosystem aimed at enhancing the quality of life and promoting proactive health management for the Vietnamese community.
Job Objective
The Master Data Administrator is responsible for managing, updating, and maintaining accurate data for the LAB, supporting operational processes, and ensuring data consistency. This role also provides essential operational support to the LAB and requires strong English communication skills to coordinate with various departments.
Key Responsibilities
1.Data Management and Maintenance
oData Entry and Updates: Accurately enter and maintain data on Airtable, focusing on detailed information related to LAB operations, test results, and operational records.
oData Quality Assurance: Conduct regular checks and reconcile data to identify and correct errors or inconsistencies. Establish standards and implement periodic validation procedures to ensure data relevance and accuracy.
oStandardization and Documentation: Develop and maintain standard procedures for data management, ensuring transparency and consistency in data-related tasks.
oRepresent and Communicate on Behalf of LAB: Act as the primary contact for the LAB to provide accurate information and data to other departments (e.g., R&D, QA, Operations). Participate in meetings across departments to share updates, receive, and address feedback from other teams.
oHandle Data Requests: Prioritize and respond to data requests from other departments related to LAB data, addressing inquiries and providing information as needed.
oData Analysis and Insight: Aggregate and analyze LAB data to generate reports that support decision-making and identify trends or anomalies for operational improvements.
oPeriodic Reporting: Produce regular reports on key LAB performance indicators. Prepare additional reports as requested by management.
Job Requirements
•Education: Associate’s or Bachelor’s degree in Data Science, Economics, Management, or a related field.
•Experience: Minimum 1-2 years of experience in data management; previous experience in LAB or operational settings is preferred.
•Skills:
o Excel: Proficient in advanced functions such as Pivot Tables, VLOOKUP, COUNTIF, conditional formatting, and data validation techniques.
o Data Management Platforms: Experience with Airtable or similar platforms such as Smartsheet, Notion, or ClickUp is preferred
o English Communication: Strong English communication skills to effectively collaborate with other departments.
•Analytical Thinking: Ability to analyze data and derive actionable insights.
•Independence and Problem-Solving: Ability to work independently, proactively, and flexibly in tackling challenges.