Master Control Hub Operator

Are you ready to be the behind-the-scenes hero who keeps Norfolk's news and programming flowing seamlessly? WTKR is seeking a skilled Master Control Operator to manage and monitor multiple programming sources while providing critical master control support. This role is essential to ensuring our viewers receive uninterrupted, high-quality programming around the clock.

Shift: 10L00 PM - 6:00 AM

WHAT YOU'LL DO:

• Monitor several programming sources simultaneously, manage and switch sources for local television station programming, remotely from the Hub
• Monitor various levels and signals from multiple television sites
• Manage several live program logs and ensures accuracy
• Ensure the correct spots air during programming and note any discrepancies
• Solve problems and make judgment calls with business implications in mind regarding programming changes, commercials, special reports, and technical difficulties; this includes evaluating clock/timing to consider options with regard to programming as well as deciding when to escalate issues
• Make decisions and consult with internal customers regarding local transmitter parameters and operation
• Routinely collaborate with media prep technicians and traffic personnel to manage daily operation. Collaborate with other local news personnel as needed during breaking news situations
• Interact both verbally and in writing with internal Hub client stations in a manner that ensures all of our internal customers have a consistent experience. This includes sending alerts, responses to inquiries, collaboration on problem solving, documentation and/or resolution of issues
• Work with networks and live program providers, where required, to problem-solve issues
• Maintain current knowledge of and preparedness to execute disaster recovery procedures
• Perform quality assurance checks as required
• May require working overtime, holidays and weekends with short notice when necessary
• Other duties as assigned

WHAT YOU'LL NEED:

• Associates degree in related discipline or equivalent years of experience preferred
• Generally, 5+ years of experience in related field preferred

WHAT YOU'LL BRING:

• Ability to problem solve, and quickly take corrective action as necessary
• High sense of responsibility and urgency regarding corrective action and customer service
• Ability to work independently with minimal supervision
• Composure: Demonstrated ability to multi-task in a fast, deadline-driven environment, and maintain calmness and accuracy of work
• Strong organization skills
• Highly detail oriented
• Quick mathematical skills, especially with regard to timekeeping
• Working knowledge of video servers, routing processes and related equipment
• Working knowledge of transmitter parameters and operations
• Good communications skills, both verbal and written
• Working knowledge of all functions and responsibilities of television master control

WHERE YOU'LL LIVE, WORK AND PLAY:

Norfolk, Virginia, is a vibrant coastal city that perfectly blends rich maritime history with modern urban amenities. As the cultural heart of Hampton Roads, Norfolk offers world-class attractions including the Norfolk Botanical Garden, Chrysler Museum of Art, and the historic Norfolk Naval Base - the world's largest naval station.

The city's revitalized downtown features the NEON District, packed with trendy restaurants, craft breweries, and entertainment venues. Norfolk's waterfront location provides easy access to beautiful beaches, boating, and water sports, while the mild climate makes outdoor activities enjoyable year-round.

With its proximity to Virginia Beach, Williamsburg, and Washington D.C., Norfolk serves as the perfect home base for exploring the entire Mid-Atlantic region. The area boasts excellent schools, diverse neighborhoods, and a thriving job market supported by the military, healthcare, and port industries.

#LI-SM2 #LI-Onsite

If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.

SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. 

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps’ long-time motto is: “Give light and the people will find their own way.”

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.