The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an MGM Rewards Representative, you’ll be one of the first friendly faces our guests meet. By taking the time to understand their unique stories and what they need, you’ll help create meaningful WOW moments and memorable experiences they’ll carry with them long after they leave.
THE STARTING RATE: $17.92
THE DAY-TO-DAY:
Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics
Coordinate reservations for our preferred players at restaurants, hotels and for transportation
Assist customers while maintaining the privacy and confidentiality of all guests, ensuring the highest level of guest experience at all times.
THE IDEAL CANDIDATE:
Assist guests with their needs and concerns, ensuring their satisfaction by addressing and resolving issues promptly
Confident in using computer software and front desk technology
Capable of managing a variety of tasks, without losing attention to detail
Must be at least 21 years of age
High School Diploma, GED or equivalent required
Minimum of 1 year of customer service or related experience required
Availability to work the 2:30 PM – 11:00 PM shift, including weekends and holidays
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Health & Income Protection Benefits (For eligible employees)
Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
Free meals in our employee dining room
Various programs and networking opportunities to help you get promoted
Volunteer opportunities to give back to the community
Other various discounts with company partners such as travel, electronics, online shopping, and many more!
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11298
Are you ready to JOIN THE SHOW? Apply today!