MARKETING OPERATIONS SUPERVISOR

MARKETING OPERATIONS SUPERVISOR

Department: Department of the Air Force

Location(s): Patrick AFB, Florida

Salary Range: $25 - $27 Per Hour

Job Summary: About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 45 FSS Marketing Office. This position includes the opportunity to enroll in Health and Life Insurance, 401K and Retirement, Annual and Sick Leave. Scheduled hours will be 35-40 per week.

Major Duties:

• Applicants will be reviewed and referred on the following dates: May 15, 2026, May 25, 2026, and closing on June 04, 2026. Announcement will close once position is filled. Assists the Community Services Flight Chief in planning, developing, deploying and maintaining a year-round marketing, publicity and communications plan to meet the goals and directives of the 45th Force Support Squadron (FSS) Strategic Plan and individual FSS organization marketing plans. Directly responsible for the economic and efficient management of the FSS Marketing Office and its entire range of resources in accordance with all applicable regulatory guidance. Researches, interprets, analyzes and applies sound marketing, publicity and commercial sponsorship strategies and guidelines to ensure effective and timely communications and promotional resource allocation. Designs sound data collection processes such as after action reports, surveys and customer appreciation campaigns lo help assess customer need and demand, compiles information and makes continuous process improvement recommendations to FSS Activity Managers and Leadership. Creates and recommends promotional campaigns and advertising materials to increase sales in revenue-generating activities, aggressively recruit customer participation in FSS programs and events and infonn customers of important infonnation regarding availability of FSS customer services. Develops promotional themes and materials to perpetuate the FSS brand, established goals and objectives. Works with Activity Managers and designated personnel on the design and implementation of advertising for resale items, Activity's and basewide events, and services, and develops specific publicity campaigns and materials .. Assists managers with studying customer trends and detennining appropriate adjustments to program plans and services. Assists managers with research, purchasing and implementation of infonnation technology promoting digital communications and e-commerce platfonns. Oversees the creation and scheduling of all print media and maintenance of the FSS social media platfonns. Functions as the SLD 45 point of contact for all installation solicited and unsolicited commercial sponsorship and advertising ventures and ensures all proposals, written agreements and documents utilized comply with and reflect corporate compliance with DAF standards. Perfonns the full array of personnel supervisory and management duties. Establishes an internal performance management and production system to ensure proper work assignment to maximize marketing personnel job success and FSS Activity success. Required to operate a government vehicle as needed. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12954414

Qualifications: Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/04/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: A minimum of 2 years progressive work experience providing a comprehensive knowledge of business management and administrative practices of a hospitality or retail industry with specialized experience in marketing concepts and techniques including but not limited to: merchandising, promotion campaigns, production schedules, branding, graphic layout, photography, editorial writing and editing, social media communications and data analysis and reporting. An undergraduate degree in a marketing or related field is desirable. Knowledge of sponsorship, web design and related information technology platforms is highly desirable.

How to Apply: To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 06/04/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Application Deadline: 2026-06-04