Marketing Integration Coordinator, Contract

What is the opportunity?

The Marketing Integration team is seeking a detail-oriented individual to provide essential operational support to Marketing Integration Managers. In this role, you will manage the Marketing Programs Advisor Support platform and Leads Central, ensuring seamless execution of marketing initiatives.

Key Responsibilities:

• Post and maintain accurate, up-to-date marketing campaign overviews to keep stakeholders informed.
• Monitor and respond to advisor inquiries promptly, escalating complex issues as needed.
• Support the team in optimizing workflows and ensuring data integrity across platforms.

This position is ideal for someone eager to build a career in marketing or gain hands-on experience in RBC’s dynamic marketing ecosystem. It offers a unique opportunity to develop operational expertise while contributing to high-impact campaigns.

Please note this is a fixed term contract opportunity.

What will you do?

• Review campaign materials for clarity and conciseness using RBC Assist, ensuring advisors receive clear information
• Manage bilingual content: oversee French translations and create URL assets in both French and English
• Upload and maintain platform accuracy: post completed documents to Seismic and maintain data integrity across Marketing Programs Advisor Support and Leads Central post-launch
• Monitor and act on reporting: complete tasks identified in reports (expired content, reviews, upcoming campaigns, etc.)
• Serve as escalation lead: act as first point of contact for Integrated Markets & Advice Centre escalations; engage stakeholders to resolve issues
• Track escalations in the central tracking spreadsheet
• Drive continuous improvement: identify campaign opportunities and provide partners with insights to enhance future campaigns

What do you need to succeed?

Must Have

• Strong organizational and time management skills with ability to manage multiple tasks
• MS Office Applications (Word, Excel, Outlook)
• Client 360 and Sales Platform knowledge
• Execution Excellence
• Proactive approach to identifying simplification and efficiency/process improvement opportunities

Nice to Have

• 2-3 years of marketing or marketing support experience
• Advice Centre or Integrated Market Experience
• RBC Assist
• Problem Resolution / Escalation Management

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater accountabilities          

Job Skills

Active Learning, Adaptability, Banking, Banking Products, Branch Banking, Call Center Technologies, Communication, Computer Literacy, Curious Mindset, Customer Interactions, Data Entry, Desktop Tools, Email Services, Marketing Integration, Presentation Software, Retail Banking, Sales Closing, Sales Proposals, Spreadsheet Software, System Applications, Written Communication

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timeHUMAN RESOURCES & BMCCContract (Fixed Term)Salaried2026-04-072026-04-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.