Job Description:
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a a highly organized, proactive, and Agile-minded Scrum Master to support the Marketing Strategy team within the Consumer Markets Division (CMD) in Newport Beach CA or Omaha, NE. This role is central to driving the successful execution of marketing campaigns and strategic initiatives across our annuity and life insurance product lines.
As a Scrum Master you’ll move Pacific Life, and your career, forward by
driving the successful execution of marketing campaigns and strategic initiatives across our annuity and life insurance product lines.
How you’ll help move us forward:
As a Scrum Master, you will facilitate team collaboration, optimize processes, and ensure campaign and project work moves efficiently from concept to delivery.
Serve as a process champion and a leader for campaign scrum teams—facilitating collaboration, removing roadblocks, and keeping projects moving forward.
Partner closely with campaign strategists, project owners, and cross-functional stakeholders to bring structure, clarity, and momentum to a fast-paced marketing environment. The ideal candidate will be skilled at maintaining professionalism and executive presence while engaging and guiding teams through moments of ambiguity or high energy, while driving towards strategic initiatives.
Campaign & Project Management Support
Lead teammates in planning, managing, and delivering marketing campaigns using a blend of project management methodologies (Scrum, Agile, Waterfall, Hybrid)
Support the Marketing Campaign Manager in preparing calendars, roadmaps, schedules, documentation, and stakeholder communications
Lead cross-functional teams in applying best practices to stay organized, meet deadlines, and communicate effectively
Manage task lists, meetings, communications, risks, and action items to ensure project health and visibility
Prepare concise updates and summaries for leadership and stakeholders throughout the campaign lifecycle
Scrum & Agile Facilitation
Schedule and facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog grooming
Monitor team progress and performance, identifying opportunities for improvement or celebrating milestones
Encourage a culture of learning, experimentation, and continuous improvement
Strategy Roadmap & Dashboard Oversight
Maintain and update the CMD Marketing Strategy Roadmap in collaboration with leadership and the Strategy team
Create and manage dashboards and reports that provide visibility into campaign progress, metrics, RAID logs, and retrospective actions
Process Optimization
Lead the Strategy Project Review process, guiding new requests through Marketing Operations workflows
Design and maintain intuitive visual workflows and training materials that clarify project intake paths and execution steps
Manage and consolidate Monday.com boards to streamline campaign and initiative tracking
The experience you bring:
The ideal candidate will be skilled at maintaining professionalism and executive presence while engaging and guiding teams through moments of ambiguity or high energy, while driving towards strategic initiatives.
5+ years of experience in a Scrum Master or Agile project management role, ideally in a marketing, creative, or strategy-focused environment
Strong understanding of Agile frameworks and experience applying them in practical, flexible ways
Proven ability to lead cross-functional teams and manage complex marketing projects
Skilled in tools like Monday.com or similar project management platforms
Excellent communicator and facilitator with strong organizational instincts
Comfortable navigating ambiguity, solving problems, and bringing order to chaos
Experience in financial services or insurance is a plus, but not required
What makes you stand out:
PMP (Project Management Professional) certification
Monday.com Work Management certification or advanced proficiency in the platform
Certified Scrum Master (CSM) or Advanced Certified Scrum Master (A-CSM) certification
#LI-KB1
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$110,700.00 - $135,300.00Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.