Pfizer

Market Logistics Specialist

Costa Rica - Escazu Full time

Role Summary

The In-Market Planner is responsible for managing LATAM Postponement Customer Service, and In-Market Services planning activities to ensure reliable product availability for CAC markets, in line with customer service, inventory, GMP and GDP targets.

This role has a strong digital and automation focus, combining operational supply chain execution with data‑driven planning, system optimization, and continuous improvement initiatives. The In-Market Planner is expected to actively leverage and enhance digital tools to reduce manual work, improve visibility, and support proactive decision‑making across the end‑to‑end supply process.

The position requires close collaboration with Global Supply Chain, MSH Planning, Quality, Customer Service, Artwork, Packaging, and external partners, while managing complex supply scenarios and market‑specific requirements.

Key Responsibilities

  • Define, execute, and continuously optimize the monthly repackaging plan for the assigned CAC portfolio, ensuring alignment with service, inventory, and compliance targets.

  • Review market supply requirements across the full planning horizon using digital planning and visualization tools to support prioritization based on inventory position, SKU segmentation, and supply risk.

  • Create, manage, and support repackaging and relabeling activities, including technical instructions, documentation, and purchase orders required for execution.

  • Monitor repack execution, exceptions, and constraints using data‑driven insights; proactively identify risks and escalate issues with clear recovery scenarios.

  • Perform root cause analysis (RCA) for backorders, shipment roadblocks, and planning deviations, translating findings into process, system, or automation improvements.

  • Manage materials planning activities, including BOM updates, material‑to‑material (M2M) transfers, and stock depletion monitoring, with a focus on reducing manual tracking and Excel dependency.

  • Collaborate with Quality, Local GSC teams, AMP Planning, Customer Service, Artwork, Packaging, and suppliers to ensure seamless execution and end‑to‑end process visibility.

  • Track performance against KPIs, update monthly metrics, and analyze trends through dashboards and reports.

  • Actively contribute to digitalization, automation, and continuous improvement initiatives.

  • Act as a contributor and advocate for digital transformation within repackaging planning.

Basic Qualifications

  • Bachelor’s degree in Supply Chain, Engineering, Business, Data Analytics, or related field.

  • 1–2 years of experience in supply, repackaging, production, or demand planning.

  • Strong analytical skills with the ability to interpret data and identify cause‑and‑effect relationships.

  • Advanced proficiency in MS Excel and PowerPoint, Power BI and SAP S/4.

  • Basic understanding of supply chain planning concepts.

  • Strong written and verbal communication skills in English and Spanish.

  • Ability to work effectively in cross‑functional and multicultural environments.

Bonus Points If You Have (Preferred Requirements)

  • Experience in pharmaceutical, manufacturing, packaging, or regulated environments.

  • Exposure to PCM, repackaging, or in‑market supply models.

  • Experience with ARIBA, Rapid Response Kinaxis, Supply IQ or similar planning systems.

  • Strong problem‑solving, stakeholder management, and influencing skills.

  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use


Work Location Assignment: Hybrid

EEO (Equal Employment Opportunity) & Employment Eligibility 

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Logistics & Supply Chain Mgmt