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Join a pioneering team shaping the future of Canadian Retail Credit Strategies.
We’re building next-generation, end-to-end credit solutions that span the entire lifecycle—from acquisition and account management to collections—anchored in a holistic Lending Decision Strategy and aligned with Canadian Personal & Business Banking (P&BB) priorities.
Our approach combines cutting-edge decisioning software, advanced decision trees, and innovative credit models to deliver smarter, faster, and more customer-centric outcomes. This is your opportunity to influence credit cycles using modern modeling techniques and best-in-class decisioning applications, all within a high-performance, customer-focused environment.
If you’re passionate about leveraging data, technology, and strategy to transform lending decisions and drive meaningful impact across Canadian P&BB, this is the team for you. Develops and maintains risk decision-support strategies using analytical solutions to enable high-quality, fact-based decisions for a designated risk portfolio. Supports the development of the strategy and roadmap for data quality, data analytics, data modeling, reporting, business intelligence, and the design and development of sophisticated decision support tools.
Leads the development and supports the execution of Retail product suite credit strategies (i.e. Unsecured Lending, Real Estate Secured Lending or Business Banking) to drive ROE-accretive primary customer growth and full customer relationships while optimizing risk-return outcomes within prescribed Board approved risk appetite. Defines 1LOD business requirements for supporting predictive models developed in 2LOD to accurately estimate risk, ensuring sophistication and connectivity across the retail credit ecosystem, i.e., granular customer segments, behavioural data, active model lifecycle management. Owns the end-to-end credit customer journey for their retail credit product suite, and the connectivity across the customer lifecycle (i.e. acquisition, account management, collections strategies) with agile targeting, treatments and actions responsive to the dynamic macroeconomic environment. Develops portfolio monitoring, continuous improvement and calibration of early warning signals to ensure early indications of elevated risk are proactively identified, with accurate loss forecasts, downturn readiness, and timely adjustments and de-risking strategies and actions, and are connected to customer experience, acquisition, account management and collections action plans.
Develops, maintains and supports the implementation of retail credit acquisition and account management strategies and decision support tools for their retail credit product suite that align with business requirements and risk appetite to optimize decisions and productivity and balance risk and profitability.
Brings together inputs (e.g. credit and marketing analytics, pricing, growth forecasts, etc.) to develop holistic business strategies to optimize P&L outcomes against set goals.
Develops proposals "in service" of Product teams, incorporating their strategic goals and aligning frequently on desired outcomes.
Develops pre-delinquency / collections / “placemat” strategies for their credit product suite, incorporating predictive modeling, forecasting and early warning analytics, to design targeted approaches for products, processes, channels etc. based on unique customer risk levels and financial behaviour, to optimize loss performance.
With Head, First Party Fraud Strategy, develops accurate credit proposals (incl. revenue and loss forecasts) and supports policy change proposals, using statistical models developed by 2nd line Modeling team and other analytical methods / tools to mitigate first party fraud losses.
Refines strategies to optimize through-the-cycle ROE within risk appetite and applicable regulation/internal policies, ensuring adherence to Key Risk Metrics (KRM)s.
Defines 1LOD business requirements specific to the in-scope credit strategy, to support predictive models developed in 2LOD, ensuring connectivity across the retail credit strategies/ecosystem. Provides inputs to 2nd line Modeling team for development and prioritization decisions.
Ensures credit strategies adhere to BMO’s Enterprise Risk Management Framework and supporting policies, standards and methodologies.
Creates credit risk-focused portfolio monitoring for the applicable retail credit product suite to ensure risk remains within guardrails (e.g., concentration monitoring) and inform credit risk appetite.
Monitors and reports on strategy performance, credit decisioning, and general portfolio dynamics, assessing results versus expectations to ensure performance is in line with expectations, flagging breaches of expectations, under/overperformance, emerging risks to optimize and develop new strategies.
Develops strategies for investments for data, systems, tools, and team resources with impacts across Product, ACOE, Credit Risk, and Ops teams.
Defines business requirements, builds investment cases, and serves as point of contact (with respective groups, e.g., EFM and T&O delivering project) for proposed improvements or expansions needed to implement the retail credit product suite strategies.
Serves as 1LOD model owner for models used to develop the retail credit product suite credit strategy (e.g., holistically assess performance, apply overlays, relay "on-the-ground" issues to Modeling team).
Ensures strategies beyond specified appetite (e.g., LLE, delinquencies, bps) and policy exceptions are escalated, documented and accepted by the appropriate committees/authorities.
Within the mandate of this role, promotes and supports the Bank’s risk culture including ensuring employees understand their accountabilities for risk-taking activities, promoting an environment of open communication and effective challenge, and establishing the “tone from the top” through leading by example.
Complies with the Bank’s Risk Appetite framework and ensures risk-taking activities remain within agreed limits and comply with all regulatory requirements.
Role models driving simplicity and productivity enhancements for optimization across groups driving continuous improvement on key measures.
Activates our winning culture, aligned with Purpose. Ignites engagement by aligning our culture to our strategy and fueling exceptional execution.
Fosters an inclusive environment for all employees by eliminating barriers to inclusion.
Develops leaders, plans for succession, and fosters a high-performance culture.
Drives top talent acquisition and retention, developing organizational capabilities to drive competitive advantage.
Leads and mentors a team with diverse risk and business experience, skills, and orientation.
Leads, promotes, and reinforces the Bank’s Ambition; personally, role models One Bank leadership; drives sustainable improvements in customer loyalty and business growth; adheres and supports enterprise customer experience and brand standards.
Qualifications:
Post secondary education or equivalent work experience
10+ years Financial Services experience preferably in a credit related area
Credit risk and analytical skills to assess risk in strategy development
Understanding of modelling, advanced analytics, and data analytics
Experience in stress testing
Strong quantitative/analytical skills
Advanced knowledge of Credit Policies and processes
Thorough knowledge of the Bank Lending Process training tools and qualification process
Strong understanding of linkage between Credit risk strategies and Bank’s financial management
In-depth knowledge of Risk Management theory, processes, and portfolio management reporting techniques
Familiarity with U.S. and Canadian regulations relating to retail credit
Ability to influence others in terms of credit strategy and direction.
Ability to network and establish industry relationships.
#FutureOfRetailLending
Please note the base salary range for this position is CDN $170,000.00 to CDN $185,000.00
Salary:
Pay Type:
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.