Manager,QA/QC - PG/MST

Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection – growing markets that serve billions of end users worldwide. Headquartered in London, UK and publicly listed there since 1971, we employ c.3,900 employees across our 5 innovation centres of excellence and more than 29 manufacturing sites across Europe, North America and Asia. Around 20% of our sales volumes are from new and patent protected products.

At our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits. Since 2021, we have been proud holders of the London Stock Exchange Green Economy Mark, which recognises green technology businesses making a significant contribution to a more sustainable, low-carbon economy.

• To ensure that the QC laboratory operates safely by applying best practices and meeting all the Synthomer SHE and QMS procedures and requirements.
• To work with the Senior QA/QC Manager to proactively develop and improve QM systems leading to greater consistency and reduced non-conformance within production.
• To identify, develop and implement quality improvements based on quality performance data such as SPC and CpK giving increased consistency and reduced non-conformance as part of the site manufacturing strategy and integrated improvement plan.
• To proactively lead quality investigations into complaints, non-conformances and problem batches, carrying out RCA's and implementing corrective and preventative actions in a timely manner by working with all interested stakeholders.
• To ensure that products are tested in accordance with QMS procedures, equipment is maintained and available according to agreed schedules and that round robin testing between laboratories is done as required.
• To ensure operations have rework dispositions for non-conforming batches available in a timely manner to allow recovery.
• To lead the site hygiene improvement project, ensuring routine audits are completed, improvements are identified and implemented with instances of infection reduced.
• To develop training plans for QA/QC staff and ensure their development.
• To develop the QA/QC budget and ensure we operate within the agreed limits.
• To conduct periodic audits and process confirmations consistent with Synthomer SHE and QMS system requirements.

🌍 Global Benefits Overview

• 💰 Competitive, market-aligned compensation

• 🎯 Discretionary global bonus scheme

• 📈 Discretionary Long-Term Incentive Plan (LTIP) – for senior positions

• 🚗 Company car or car allowance – varies by region and role

• 🩺 Healthcare – tailored to regional locations

• 👶 Parental leave and family support – maternity, paternity, adoption (aligned with regional policies)

• 🏡 Working options – flexibility where it matters, based on role and business needs

• 📚 Learning & development opportunities – training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers

• 💙 Wellbeing support – employee assistance program (EAP), mental health resources, wellbeing initiatives

• 🌱 Retirement / pension contributions – plans vary by country

• 🤝 Culture of Inclusion – where everyone can thrive

• 🏆 Performance culture, global reward & recognition programmes