RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.
We are a small but strong team of 190+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for talented Manager, Vendor Strategy and Operations.
About the Role
The Manager, Vendor Strategy and Operations, is a critical management role within the CXG organization, accountable for the end-to-end performance, health, and scalability of our Local Partner (LP) ecosystem, which underpins Remofirst’s EOR offering globally.
This is a hands-on role that blends leadership, operational rigor, and cross-functional partnership. You will lead a globally distributed team responsible for the performance, reliability, and scalability of Remofirst’s global vendor (LP) ecosystem. Your team ensures that partners consistently meet our operational, compliance, and service delivery standards, enabling seamless employee lifecycle management for our customers worldwide.
You will own vendor performance outcomes, and ensure we build and scale a high-performing LP ecosystem and that vendor decisions are aligned with customer experience, risk, and compliance targets. You will also work cross functionally to support escalation resolution, automation and knowledge management initiatives that support retention, margin, and growth.