Workday

Manager, Variable Compensation

Costa Rica Full Time

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Do you like working in a fast-paced environment? Does it excite you to work for a company that utilizes its own technology on a daily basis and has vast reporting capabilities to provide valuable insights and analytics to help shape your thinking and direction? Workday Accounting team balances critical thinking with operational excellence that helps guide and scale team operations to support as the company strives towards $10B of revenue and beyond. We are a diverse group of Workmates with an invaluable combination of experience that fosters a collaborative environment, drives innovative solutions, and able to mix in a little fun along the way.

About the Role

Workday is looking for an experienced professional to join the team as a Manager, Variable Compensation. This role will manage the Variable Compensation team at the Costa Rica site.

You will be a part of a growing Sales Finance team as we support the Sales compensation side of Workday’s business. We’re looking for someone with strong business partnering skills, who is a self-starter, a great communicator and who enjoys collaborating with people with a diverse set of talents, in a dynamic fast-paced environment.

Responsibilities:

  • Assist with the monthly sales compensation process, from calculating payments to providing reports for management review and approval. You will be responsible for accurately process the payroll cycle and preparing payroll files.
  • Manage the case management systems that interacts with our workmates,
    providing research and resolution to compensation matters. This also includes managing case SLAs and providing reporting analytics to leadership on a regular basis.
  • Perform and provide to leadership research related to revenue and compensation related data validations.
  • Engage and manage the Field inquiry adjustment processes, including reviewing requests and implementing an escalation process to manage higher risk
    adjustments.
  • Support preparing and/or reviewing data inputs that support departmental SOX controls.
  • Collaborate with key stakeholders such as the Sales Design team, Business Finance teams, and other cross functional teams as needed.
  • Proactively identify and thoroughly investigate discrepancies, anomalies, or other data inconsistencies and return suggested courses of action to resolve.
  • Identify and participate in the creation of enhancements to stabilize data
    validation processes.

About You

  • 7+ years of experience within Variable Compensation related experience.
  • 7+ years of managerial / people leadership experience providing global support.
  • 5+ years of experience partnering with audit (internal and external) and supporting SOX related controls.
  • 5+ years’ experience with ICM tools (Xactly Incent, Varicent, Anaplan, CaptivateIQ or other online incentive compensation platforms).
  • 4+ years’ experience using Salesforce.
  • Experience with the Order-to-Cash process.
  • Demonstrated ability to retrieve and manipulate large and complex data sets from internal systems.

Other Qualifications

  • Bachelor’s degree in Accounting, Finance, or other Business-related field preferred.

  • Experience with the order-to-cash process is a plus.

  • Software and/or internet industry experience is a plus.

  • Advanced Excel or Google Sheets skills (proficient in building models and tools).

  • Familiarity and usage of AI chatbots and other AI tools.

  • Ability to learn new concepts quickly and a high degree of flexibility to adapt to rapid organizational changes that accompany a high-growth environment.

  • Ability to manage several processes simultaneously while meeting tight deadlines.

  • Ability to use discretion when dealing with confidential and sensitive compensation-related matters.

  • Experience working with service-level agreements (SLAs).

  • Excellent collaboration, communication, customer satisfaction, and initiative-driving skills.



Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.


At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email
accommodations@workday.com.

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