Manager Technical Productions

Who are we hiring?

The Manager of Technical Productions is responsible for managing Madison Square Garden’s live in-arena game presentation. The Manager performs the day to day loading and operation of game-day elements within the LED & Projection systems. Some simple editing and graphic design may be required. Additionally, the position is responsible for overseeing the union and non-union operators necessary to operate control room equipment. The Manager will interface with Teams, Event Presentation, Sports Properties, and MSG Networks as well as other clients as necessary to ensure the highest quality of service.  The Manager will work with the GardenVision staff, NY Knicks and NY Rangers Event Presentation, and Event Production to prioritize daily event needs and orchestrate activities to maximize labor productivity. In addition to sports events, the position includes being in rotation for non-sports events such as various concerts in the arena to execute LED signage and content needs.

What will you do?

• Plans and organizes work to create content and events to enhance the MSG fan experience. Responsible for game-day elements including implementing video content, matrix content and editing. Oversees and works in a control room with both production and technical personnel.
• Coordinate with Teams, Event Presentation, Sports Properties, and other various internal and external departments regarding “Run of Show” detail.
• Manage elements of the production during a game, as well and pre-and post- events.
• At the direction of the Director of GardenVision, assign and oversee technical staff during games and events.
• Coordinate and control script content in fast paced, live game environment.
• Work with outside clients on all production and graphic needs.
• Constantly evaluate and discuss alternative workflows for in-arena execution.
• Assist with GardenVision concert coverage throughout the year.
• Schedule content for Chase Square signage using DAK schedule.
• Assist with implementation of capital projects within GardenVision Control Room.
• Responsible to maintain a first-class operation, delivering superior service to internal and external clients. Attend necessary training and proactively spearhead initiatives that facilitate equipment redundancy and minimize downtime.
• Highly responsive to emergencies in a fast paced, time sensitive environment; able to effectively troubleshoot problems while making solutions-oriented decisions and communicate processes and results to stakeholders.
• Responsible and accountable for the operation and maintenance of MSG’s technical systems including but not limited to:
  • LED Scoreboard and Ribbon Board Display Systems (Daktronics)
  • Evertz Replay System
  • Image Video Tally System
  • Sony Switcher
  • Riedel Intercom System
  • Disguise Video Servers
  • Imagine Video/Audio Router
  • Maintaining Service Agreements

What do you need to succeed?

• 3-5 years of progressive experience in operation and maintenance of control room systems, event presentation, and dealing with concurrent events in a time sensitive environment.
• Ability to demonstrate success in managing multiple tasks while under tight deadlines.
• Knowledge of Daktronics Show Control and D3 Projection Operating Systems.
• Basic editing skills. Experience with Adobe Premier/After Effects a plus.
• Excellent communication skills with all levels of the organization and the ability to communicate technical information in a clear and concise manner.
• Commitment to providing a high-quality service experience for both internal and external clients.
• Ability to effectively lead troubleshoot technical systems in the control room in a timely manner, as well as deescalate conflicts as they arise.
• Knowledge of NBA/NHL rules and regulations required.

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