REQ14509 Manager, Technical Operations (Open)
POSITION SUMMARY:
The successful candidate will work as a part of operations team to perform project implementation and daily operations support of the company’s global enterprise server infrastructure.
The person in-charge must have the right strategic mindset and technical skillset, working together with the Global IT Operation team to ensure the reliability of the integrated environment.
PRIMARY RESPONSIBILITIES:
- Manage daily 24x7 Enterprise Server/Storage Infrastructure and Virtualization technology
- Manage Windows, Linux, SAN, VMware, HC3 UIS/CAS, Load Balancer and relevant disaster recovery technology solutions
- Identify, plan, design and manage enterprise technology projects
- Develop, implement and manage technology integration solutions
- Develop and review technology policies and standard operating procedures
- Review and propose technology for optimum usage
- Manage server operations to meet ISO20000/ITIL standards
- Analyse penetration test results and engage with business units to resolve identified vulnerabilities within SLAs
- Provide effective leadership and personnel management to ensure positive team morale and efficient communications
QUALIFICATIONS:
Experience
- 7+ years of relevant enterprise server and technology experience
- 3 years in enterprise IT 24x7 enterprise server system integration and operations
- Large scale Enterprise server, storage and database project management
- Hands-on installation, configuration and troubleshooting of enterprise integrated system
- Experience in Windows, Linux, SAN, VMWare, H3C UIS/CAS, Load Balancer and multi-tier disaster recovery technology
Education
- Possess relevant tertiary academic or professional qualifications
- Preferred with AWS, Microsoft, H3C, VMware, ITIL certificates
Skills / Competencies
- Technology savvy
- Ability to work under pressure
- Possess strong communication skills
- Proactive solution-oriented and responsive to users and customers