Manager, Supplier Risk Management

What’s the opportunity?

As Manager, Supplier Risk Management, you will be responsible for supporting Personal and Commercial Banking supplier risk management activities. You will function as the subject matter expert in working with key business partners and centers of governance for overall due diligence activities across RBC PB & CB. You will also be responsible for facilitating third party risk management, due diligence, monitoring, and compliance related activities. The Supplier Risk Management team drives best practices for the management and oversight of supplier relationships globally, including defining roles, relationships, activities, and tools.

The portfolio may consist of multiple third party relationships but typically will prioritize Tier 1 and Tier 2 Supplier engagements.

What will you do?

• Act as a central point of contact for the Business Unit (Supplier Manager), Centers of Governance (CoGs), and Supplier(s)
• Onboard net new suppliers and/or POCs and complete Supplier Risk Management Assessments (SRMAs)
• Provide guidance to BU partners regarding the initiation of PARA, Model Risk Review, app code creation, new technology requests, and E-Messaging supplier demos
• Completing required SaaS Shared Responsibilities Assessment, documenting subcontractor controls and gaps, financial and AML reviews
• Complete terminations assessments as required for ending or expired engagements
• Complete performance management questionnaires, service organization control assessments and supplier manager attestations
• Coordinate the risk treatment approach for IT risk findings during the SRMA risk assessment cycle 
• Support audit and regulatory activities and notify business units of data breaches
• Provide advice and counsel to business unit partners with respect to supplier risk activities, requirements and timelines
• Provide Supplier Risk Management education to internal stakeholders related to policy changes and third-party requirements
• Proactively identify opportunities to drive continuous improvement and innovation across the broader OR team and collaborate effectively with business partners and stakeholders
• Address operational or client experience gaps within processes, policies or procedures, engaging the appropriate policy owners, stakeholders, etc.
• Acts as a change agent for the team and is fully committed to continuous improvement and its alignment to client and business strategies.
• Contribute to the overall success of the team by sharing ideas and best practices

What will you need to succeed? 

Must-have:

• 5+ years’ of related supplier management and operations experience
• Ability to build effective partnerships with stakeholders and third parties
• Proficiency with Knowledge of, and experience working with various RBC systems/applications (SRF, Sales Platform, IRIS, CACS, On Demand etc.)
• Strong knowledge of RBC's business and functional units, including banking operations
• Strong written and verbal communication skills
• Strong supplier and relationship management competencies
• Strong analytical and problem-solving skills, with a keen attention to detail
• Ability to deal with ambiguity and work in a team environment

Nice-to-have:

• College diploma or equivalent post-secondary education

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact on branch operations across Canada
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Big Data Management, Collaboration, Communication, Design Thinking, Facilitation, Identifying Opportunities, Interpersonal Relationship Management, Management Process, Prioritization, Process Management, Quality Assurance (QA), Risk Assessments, Risk Management, Teamwork, Third Party Relationships, Third Party Risk Management, Vendor Management, Waterfall Model

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-04-292026-05-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.