Manager Student Accounting (Hybrid) - Financial Services

Scheduled Hours

37.5

Position Summary

The Student Accounting Manager is an integral member of the leadership team responsible for the development and successful operations of the student accounting department. This area is responsible for managing and processing student financial account activity, managing students and sponsors accounts receivables and issuance of 1098Ts. This position will ensure student accounting objectives are met and controls maintained while managing a customer-centric team. This team of individuals support multiple functions and responsibilities that fall under this functional area.

Job Description

Management of operational procedures, processes and applications to support Student Accounting activities. Troubleshoot issues to resolution. Identify efficiencies and work with director on implementation. Recognize potential risks and ensure strong internal controls are maintained. Facilitate and implement systems development and enhancements.

Examples of the team’s operational processes include:

• Manage student financial activity via Workday to 16,000 students
• Manage payments: online, credit cards, 529 Plans, wires, checks, etc.
• Oversee Student Installment Payment Plans (1,600 per academic period)
• Student Sponsors invoicing and payments
• Manage daily student refunds
• 1098Ts (19,000 issued)
• Manage student accounts receivables ($600M+), related soft collections
• Monthly, quarterly and fiscal year end
• Plan and respond to internal and external auditors, SOX documentation

Management of operational team dedicated to supporting functional areas related to student accounting processes and related analysis and reconciliations.

Responsibilities include:

• Overall management of department and staff; planning and measuring performance to optimize staff and resources.
• Display and promote high quality of customer service with interaction to internal and external customers.
• Develop and maintain detailed knowledge about applications and processes. Share information with staff to expand knowledge.
• Analyze workflow and prepare in advance for high volume periods
• Develop and maintain strong working relationships with internal departments including Student Financial Services, Office of University Registrar, WashU Health Services, Treasury Services and schools.
• Represent Student Accounting department as a subject matter expert on activities and touch points related to the functional area.

Accounting, Analysis and Reporting 

• Identify, gather, and analyze data used for making decisions; incorporate data in report; present recommendations to Director of Accounting Operations and management
• Prepare, review and approve journals and account reconciliations
• Compile and analyze monthly, quarterly and annual reports.
• Complete fiscal year end process; prepare and submit schedules to external auditors

• Working with report writers, develop and enhance reports.
• Compile ad hoc reports

Other responsibilities include:

• Develop, implement and maintain policies and standard operating procedures to support best practices and a strong internal control environment.
• Ensure department is prepared and working successfully with Workday
• Support other Financial Services activities and initiatives
• Complete special projects and work as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement
• Ability to travel to various offices across multiple campus locations.

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Note: This is a hybrid position, 3 days per week onsite

Preferred Qualifications:

• Bachelor's degree, preferably in Accounting or Finance.
• Experience with complex, decentralized organizations..

Preferred Qualifications

Education:

Master's degree

Certifications/Professional Licenses:

Certified Public Accountant (CPA) - American Institute of Certified Public Accountants , Certified Public Accountant (CPA) - Illinois Department of Financial and Professional Regulation, Certified Public Accountant (CPA) - Missouri Division of Professional Registration

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Accounting, Analytical Work, Confidential Data Handling, Cross-Functional Teamwork, Detail-Oriented, Effective Delegation, Exercises Judgment, Implementing Policies, Influencing Skills, Leadership, Microsoft Office, Operational Procedures, Oral Communications, Organizing, Presentations, Prioritization, Problem Solving, Process Implementations, Process Improvements, Process Management, Relationship Building, Verbal Communications

Grade

G14

Salary Range

$75,200.00 - $128,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.