Manager, Strategic Initiatives & Delivery

What is the Opportunity?

Finance Shared Services (FSS) is RBC’s centralized finance operations engine. As Manager, Strategic Initiatives and Delivery, you will drive execution of FSS-owned transformation initiatives—from process improvements and system upgrades to regulatory adaptations and organizational redesigns. You’ll translate operational challenges into strategic opportunities, integrate large-scale initiatives from adjacent teams (Operations Process Engineering and TEO Transformation Office) into business-as-usual operations, and serve as a trusted delivery partner who builds credibility through rapid learning and cross-functional collaboration.

What will you do?

• Execute FSS transformation initiatives from conception through delivery; develop implementation plans, manage dependencies and sequencing, and ensure initiatives deliver measurable outcomes on time and quality

• Lead integration and rollout of Operations Process Engineering (OPE) and TEO Transformation Office (TTO) initiatives into FSS operations; translate enterprise initiatives into FSS-specific execution plans and work with business unit leaders to drive adoption and sustained value creation

• Conduct structured business analysis on operational issues; identify root causes, validate assumptions, and develop clear recommendations that translate issues into strategic opportunities for FSS leadership consideration

• Build financial models and business cases for initiatives; synthesize cross-functional impact, quantify benefits, and construct clear financial narratives that support leadership decision-making on resource allocation and priorities

• Lead cross-functional stakeholder coordination and alignment; navigate competing interests, build consensus, and maintain strong collaborative relationships across FSS pillars and partner functions to drive coordinated delivery

• Establish governance frameworks, risk mitigation strategies, and accountability structures for assigned initiatives; identify potential obstacles early and develop mitigation plans to maintain momentum

• Support capability readiness and change adoption; identify capability gaps, partner with leadership on targeted interventions, and develop clear communication that drives organizational buy-in for transformation priorities

• Rapidly master FSS business models, operating procedures, and stakeholder landscape; demonstrate learning agility, sound judgment, and observable impact to build credibility and trust across the function

What do you need to succeed?

Must Have

• 3+ years of progressive experience in management consulting, strategy, operations, or business management with demonstrated success leading end-to-end program or project delivery across transformation, efficiency, or business improvement initiatives

• Proven track record of managing complex, multi-workstream initiatives to time and quality in ambiguous, matrix-driven environments; demonstrated ability to navigate competing stakeholder interests and maintain accountability across organizational boundaries

• Exceptional business analysis and problem-solving capability; ability to move from complex operational data to clear, structured recommendations; comfort challenging assumptions and stress-testing proposals

• Advanced stakeholder management and influence skills; proven ability to build credibility and drive alignment without direct authority; comfort operating in highly matrixed, cross-functional teams

• Strong written and verbal communication skills; ability to distill operational complexity into clear narratives for senior leaders; proficiency in developing executive-ready presentations and business cases

• Solid financial acumen; demonstrated fluency with financial modeling, P&L drivers, budgeting frameworks, and ability to translate quantitative analyses into strategic insights

• Rapid learner with intellectual curiosity; proven ability to quickly master complex business domains, operate effectively in ambiguous environments, and demonstrate observable learning and impact

• Collaborative work style; genuine comfort building relationships, seeking input, and working through influence rather than authority; demonstrated ability to earn trust and maintain credibility across diverse stakeholder groups

Nice to Have

• PMP or CAPM certification

• Experience in shared services, centralized operations, or enterprise finance transformation initiatives; familiarity with finance function operating models

• Background in financial services operations or transformation; experience with enterprise finance systems, process automation, or digital transformation programs

• Expertise in change management, organizational design, or workforce optimization; experience designing and rolling out new operating models or organizational structures at scale

• Demonstrated mastery of program management methodologies (Agile, Waterfall) or frameworks such as OKRs and balanced scorecards

• Experience with regulatory compliance initiatives, audit management, or managing change in highly regulated financial services environments

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

180 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-05-042026-05-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.