Manager, SCM Order Management

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
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Role and Responsibilities

The Manager, SCM Order Management will play a critical role in optimizing supply chain operations within the Digital Appliances (DA) organization's Supply Fulfillment sub-team. This position focuses on enhancing supply chain efficiency, ensuring timely delivery of materials, and supporting demand forecasting and procurement processes.

Role & Responsibilities

• Analyze and optimize supply chain processes to improve efficiency and reduce lead times.
• Collect, document, and manage information pertaining to accounts, including order rhythm, service level expectations, process flows, and ETA information.
• Collaborate with cross-functional teams to ensure accurate demand forecasting and procurement planning.
• Monitor and manage inventory levels to minimize stockouts and overstock situations.
• Support import customs clearance processes by ensuring compliance with regulatory requirements.
• Utilize Enterprise Resource Planning (ERP) systems to manage material requirements and production schedules.
• Identify and implement strategies to reduce costs and improve supply chain performance.

Skills and Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field.
• Minimum 6 years of work experience in a relevant field.
• Proficiency in data analysis tools and ERP systems.
• Strong understanding of supply chain principles and best practices.
• Must be comfortable presenting and building consensus with counterparts and customers.
• Must be comfortable working in a multi-cultural business environment

Preferred Qualifications:

• Experience in the home appliances or consumer electronics industry.
• Experience managing inventory across multi-modal supply chain networks.
• Knowledge of import/export regulations and customs clearance processes.
• Certification in CPSM (Certified Professional in Supply Management) or equivalent.
• Knowledge of applicable laws and regulations related to shipping and production.

Skills:

• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of ERP and WMS systems (e.g., SAP, Oracle).
• Understanding of supply chain management principles and best practices in demand planning.
• Ability to analyze costs related to manufacturing, transportation, labor, and materials.

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Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary range for this role is expected to be between $130,500 and $142,500.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.