Job Title
Manager, Revenue OperationsJob Description
I. Job Summary
The Revenue Operations team partners with Sales, Account Strategy and AdOps to drive the success of advertising campaigns by providing data-driven insights supporting proposal submissions and campaign optimizations. The Manager of Revenue Operations will manage a team of Revenue Operations Analysts supporting the Food/Bev, Retail, Home/CPG sales teams. This position is tasked with shaping and developing the team to establish specialized expertise in the Food/Bev, Retail, Home/CPG industries; partnering with leadership across sales & sales support to ensure their needs are being met; evaluating pricing exceptions for approval; striving for flawless operational execution with the goal of delivering results for clients, driving renewals and incremental sales while maximizing profitability & yield.
II. Essential Job Functions
Manager Accountabilities, Actions and Expected Measurable Results
Partner with Sales & Account Strategy leads to build knowledge & expertise on covered advertiser categories (top accounts, key KPIs, product mix & margins), and socialize expertise across the team
Enhance existing reports & processes as needed to support internal business partners’ needs
Evaluate pricing exception requests for approval, escalating as needed
Evaluate operational processes & provide recommendations for streamlining & efficiency
Train & develop team members to deliver best-in-class service across Sales & support functions
Foster a collaborative and results-driven team culture that encourages innovation and continuous improvement
Revenue Operations Team Accountabilities, Actions and Expected Measurable Results
Work with sales teams on proposals including Initial brainstorm with group to review RFP and suggest ad packages to meet client KPI’s
Check inventory availability and/or suggest appropriate inventory that is available and will meet objectives
Interact closely with sales and and sales support teams in order to build media plan that achieve client objectives, at the appropriate price and are achievable based on inventory levels
Review IOs for accuracy and all terms/conditions
Monitor all sold/running campaigns to ensure proper set-up and delivery vs. 3rd party reporting
Optimize campaigns throughout the lifecycle of the campaign to meet both KPIs and benchmarks (including viewability where appropriate)
Ad-hoc performance analysis (CTR, viewability, etc) of sites, ad units, placements, etc
III. Minimum Qualifications and Job Requirements
Education:
Bachelor’s degree or equivalent training and/or experience
Experience:
5+ years of professional experience in an analytics capacity within digital advertising, media, marketing, or ad tech
1+ years managing teams
Specific Knowledge, Skills and Abilities:
Excel, Doubleclick, Google Ad Manager, Salesforce, Looker, Google Analytics
Experience with Social Ads and Platforms (Meta, TikTok, etc.)
Strong analytical skills and ability to translate data into actionable insights
Strong problem-solving skills and ability to manage conflicting priorities
High level of curiosity & initiative
Possesses exceptional written and verbal communication skills
Cultivates and maintains strong, productive relationships with a range of internal stakeholders
Takes a collaborative approach to their work; understands the limitations of their own perspective and works hard to understand the interests/perspectives of others.
Team Player: Promotes and encourages teamwork
Problem Solver: Identifies and solves problems creatively while also able to analyze data
Communicator: Articulate and clear communicator with partners and clients
Accountable: Takes personal accountability for actions and results
Proactive: Anticipates challenges and prepares in advance
Detailed: Extremely organized and detail oriented
Agile: Strong multitasking skills and able to see situations from multiple angles
% Travel Required (Approximate): 0-5%
It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing hr@people.inc.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees
Pay Range
Salary: New York: $90,000.00 - $110,00.00The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
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