Manager, Public Assistance

Job Posting End Date: March 16, 2026 at 11:59pm CST

Hiring range: $98,176.00 to $117,790.40 ($47.20 to $56.63 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days of paid flexible time off and up to 12.5 holidays your first year.

In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 03/16/2026 in order to be considered.

Position Description

The mission of the Anoka County Economic Assistance Department is to provide effective services that uphold dignity and promote self-sufficiency. As the Manager of Public Assistance, you will play a critical leadership role in advancing this mission by overseeing the efficient delivery of public assistance programs and front-line services.

This position is responsible for managing a diverse team of public assistance employees and coordinating operations throughout the department. You will lead strategic initiatives to improve service delivery, implement new and changing programs and policies, and ensure compliance with state and federal regulations. This role also requires a balance of operational expertise, strategic planning, and people leadership to ensure programs meet performance standards and community needs.

If you’re passionate about making a meaningful impact, excel at leading teams and thrive in dynamic environment where problem-solving and innovation are valued, consider joining Anoka County Human Services as a Manager of Public Assistance.
 

This is a full-time, exempt, hybrid position. Interviews will take place the week of March 23rd for those selected to move forward in the hiring process. 

Pay & Benefits

• Salary: $98,176.00 to $117,790.40 ($47.20 to $56.63 per hour)
• Anoka County Salary Schedule Grade 38: $98,176.00 to $137,384.00 ($47.20 to $66.05 per hour)
• 24 days of paid flexible time off and up to 12.5 paid holidays
• Comprehensive insurance, including medical, dental, vision, flex benefits and more at https://www.anokacountymn.gov/benefits
• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
• Pension plan and other retirement investment options.
• Advancement/professional development opportunities.

Work Location

• This position will work at the Blaine Human Service Center, located at 1201 89th Ave Ne, Blaine, MN 55434.
• This position is currently designated for hybrid remote work. The employee may be required to come onsite one to two times per week, or as needed.
• Expected work hours are Monday – Friday 8:00 a.m. – 4:30 p.m., flexible scheduling opportunities may be available.

Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Manager, Public Assistance.

• Manage operations for assigned programs. Set priorities, goals and outcomes for the public assistance department and ensure compliance with statutory mandates and program requirements.
• Plan, design and implement programs and services. Lead the department through ever-changing public assistance policies and procedural changes.
• Conduct research on community needs and changes in legislation.
• Identify opportunities to improve efficiency, customer service and performance.
• Facilitate strategic planning for projects, budgets, technology and implementation of new programs. Collect and analyze program data.
• Provide reports and present to the appropriate stakeholders on any program changes, changes in workload, and potential problems or concerns.
• Serve as a liaison to promote and initiate effective service coordination and delivery.
• Partner with clients and employees on complaints and emergency situations. Limit the financial risk to Anoka County by properly managing program budget to ensure compliance with state and federal regulations. Provide input into overall department budget.
• Provide direct supervision to a team of public assistance supervisors and provide direction to prioritize workloads, train/mentor team members, and collaborate and coordinate with leaders and teams throughout the county.
• Provides guidance and direction on personnel decisions related to hiring, performance and disciplinary actions.

Qualifications and Requirements:

Minimum Knowledge, Skills, and Abilities Needed

• Bachelor’s degree or higher
• Five years (2,080 annual hours) of job-related experience working with public assistance programs.
• Previous leadership experience
• In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.

Preferred Knowledge, Skills, and Abilities Needed

• Three years (2,080 annual hours) or more of full-time job-related supervisory or leadership experience.
• Two years (2,080 annual hours) of full-time job-related experience working in METS (Minnesota Eligibility Technology System), MAXIS, or PRISM.
• Degree in Behavioral Science, Human Services, Public Administration, Criminal Justice, or related field.
• Knowledge of public assistance or child support programs and services including federal, state, and county programs.
• Skill in project management.
• Skill in leadership, coaching, and counseling.
• Able to interpret and follow complex oral and written instructions.
• Able to organize workload and efficiently prioritize and meet multiple demands and deadlines.
• Attention to detail and analytical skills.
• Strong written and oral skills.

Physical Demands and Work Conditions

• Standard office environment
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness
• Hearing abilities required for general and phone communication, signals, and machine sounds
• Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work
• Occasional lifting of 10-20 lbs.
• Equipment used includes computers, phones, and standard office equipment
• Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions job functions

Selection Process

It is important that your application shows all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment Requirements

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County

As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission- Commitment to Excellence: Through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism- we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County’s 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here.

Commitment to Affirmative Action and Equal Opportunity Employment

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: https://www.anokacountymn.gov/4411/Application-Process

Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO