HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
The Manager, Provider Implementation leads a team of Project Managers responsible for onboarding SMB, mid-market, and enterprise agencies across multiple agency management platforms.
This is a hands-on execution leadership role. The Manager actively monitors the implementation portfolio, identifies risks and deviations from expected progress, and intervenes directly with Project Managers and customers to maintain delivery momentum, protect timelines, and improve adoption outcomes.
Success in this role is measured by portfolio health, milestone adherence, reduced implementation abandonment, improved post-go-live retention, and accelerated time-to-value through disciplined execution and scalable process improvements.
This role follows HHAeXchange’s hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance of the NYC or Minneapolis Metro office locations (typically 3 days/week).
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.