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As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
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Time Type:
Full time
Department:
Pharmacy Administration
All Locations:
10 Gove Street – Taylor Building, 20 Maverick Square – Cradock Building, 300 Ocean Avenue – Revere
Position Summary:
Under the direct supervision of the Director of Pharmacy Infrastructure and Support Operations, and according to department policies, procedures, and guidelines, is responsible for procurement and disposition of all pharmacy-related departmental pharmaceuticals and maintenance of pharmacy medication and supply inventory to support the provision of cost-effective patient-focused pharmacy services. Ensure compliance with the Drug Supply Chain Security Act (DSCSA). Responsible for training and managing the daily activities of inventory specialist team members to keep pharmaceutical purchases and associated supply inventory within established target performance criteria. Supervises inventory specialist team and sets guidelines for store level pharmacists in the placement of orders, inventory & fulfillment processes, including controlled substances. Oversees the quality and safety of packaging and storage of medications. Helps develop strategy and key performance goals for the department to improve costs, efficiency, patient care, and satisfaction. Performs various administrative projects as assigned relating to continuous quality improvement of the drug inventory purchasing process.
- Establishes and monitors inventory and drug budgets for designated pharmacy. Provides analysis of budget variances and leads development of initiatives to control costs.
- Establishes key performance indicators that serve as a firm guide helping to keep the purchasing and inventory processes within set targets thereby ensuring budgetary agreement. Manages the day to day operations in real time, with a focus on the purchasing, receiving and inventory control processes.
- Supervises the inventory specialist team. Supervision includes training, delegating tasks, overseeing daily activities, mentoring, guiding through demonstration of best practices and offering opportunities for professional development.
- Oversees the training of pharmacy employees in stocking the pharmacy shelves appropriately, monitoring for outdated products, and the processing returns for prompt credits.
- Oversees the ordering and receiving of all drugs and supplies at all pharmacies in a timely manner.
- Oversees the return of identified eligible pharmaceuticals in a timely manner.
- Coordinates the procurement and maintenance of medication and non-drug supplies (labels, etc.) necessary for the fulfillment of patient prescriptions at all pharmacy locations.
- Ensures proper rotation and maintenance of inventory. Coordinates with the Return Company for quarterly removal of expired drugs.
- Coordinates the bi-annual pharmacy medication inventory for all outpatient pharmacies.
- Processes drug recalls in a timely manner when informed by the FDA and Drug Companies.
- Lead the management of short or long-term backorders or medication shortages.
- Maintains a timely and accurate flow of purchasing and receipts with Accounts Payable and resolve all billing problems. Provides oversight for the Accounts Payable process and holds others accountable for meeting expectations.
- Generates purchasing and inventory reports and analysis as requested by the Chief Pharmacy Officer or Director.
- Prepares, secures authorized signature, and processes all purchase orders; assists manager in establishing appropriate annual Purchase Orders for vendors.
- Monitors purchasing contract compliance and market share on a quarterly basis.
- Works with manager in the development and preparation of proposals to bid for pharmaceutical contracts; track credits and rebates due once the contracts are signed.
- Develops and oversees processes to make optimal use of the 340B drug program, including monitoring of purchases and identifying deviations from historical trends.
- Establishes best practices for product selection (e.g. best pricing, package size, etc.) to best suit the needs of the pharmacies.
- Manages preferred drug selection in the pharmacy management system by identifying drug records with multiple available generic options. Drive pharmacy team to select the preferred drug option through management of the inventory with the pharmacy management system.
- Manages the pharmacy department temperature monitoring program, including the electronic monitoring system.
- Oversees and complies with the Drug Supply Chain Security Act (DSCSA) requirements.
EDUCATION:
- Bachelor’s Degree required
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
- Registered Technician with the Massachusetts Board of Pharmacy required
- Nationally Certified Pharmacy Technician required
- 340B Apexus Certified Expert (ACE) preferred
- Supply Chain and Inventory Management Advanced Certificate preferred
EXPERIENCE:
- Requires at least five years of pharmacy-related experience, including drug purchasing and inventory management.
- 3 years of management experience or leading teams
SKILLS/ABILITIES:
- Requires mathematical skills, knowledge of purchasing, and material management.
- Strong analytical and problem-solving ability.
- Effective interpersonal skills to interact appropriately with staff, patients, families/visitors, physicians, colleagues, and others.
- Ability to multitask, prioritize essential tasks, and meet deadlines.
- Leadership ability to guide, direct, and mentor staff.
- Experience with Microsoft programs (i.e. MS Word, Excel, Outlook) and web browsers. Experience with Pharmacy Management software or the ability to learn is required.
- Must possess self-management skills and require little to no supervision. This person must be a self-starter, self-motivating, have a strong work ethic, and must have the ability to identify issues or opportunities that require attention and change.
- Must possess and exhibit process improvement skills and acumen.
Salary starts at $99,840, and up to $153,920.00 based on years of experience.
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.