Manager, Patient Access

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Sutter Maternity and Surg Ctr

Position Overview:

Oversees the day-to-day operations and activities performed by Patient Access staff. Responsible for customer service, consistent with the Sutter Health's mission, values and vision. Collaborates with staff and leadership within the organization to drive standard processes and ensure consistency of practices as well as continuous process improvement within the Patient Access department. Makes decisions in fast-paced, fluid environment; actively collaborates with leadership and staff within defined service level agreements.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's: Business Administration, Healthcare or related field


TYPICAL EXPERIENCE:

8 years of recent relevant experience


SKILLS AND KNOWLEDGE:
Knowledge of third-party regulations and requirements, managed care concepts, and current practices.
Familiarity with Federal/State and JCAHO requirements for registration.
Demonstrated analytical and problem-solving skills, as well as having verbal and written communication skills.
Leadership skills, including team building, coaching/mentoring, with the ability to motivate and engage others.
Demonstrates tactical and analytical thinking and planning skills, and is able to develop a plan to accomplish objectives, identify obstacles, and resolve operational issues.
Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

Occasionally

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $99,153.60 to $148,740.80 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.