Manager (Partnerships & Programmes), CS CDC

[What the role is]

As Manager (Partnerships and Programmes) , you will support Central Singapore CDC's Better Life Model by developing and managing community programmes under the 'Service to Others' pillar, including leading the GiraffeSG@Central project to drive community giving through donations management, grants administration, and volunteer recruitment. The role encompasses end-to-end volunteer programme management — from recruitment and onboarding to engagement and retention — alongside building and sustaining relationships with Corporate Partners, Donors, and Grassroots Organisations to promote a culture of giving and volunteerism across the District.

[What you will be working on]

(A) Support ‘Service to Others’ Pillars under Central Singapore CDC’s Better Life Model

• Develop and manage community programmes under the 'Service to Others' pillar of Central Singapore CDC's Better Life Model, including overseeing cash and in-kind donations, co-curating funding programmes, and creating meaningful volunteering opportunities with external partners.

• Lead and oversee the GiraffeSG@Central project, driving efforts to encourage community members to contribute to the common good through campaign and publicity management, grants administration, donations management, and volunteer recruitment.

(B) Supports CDC’s Mandate on District Volunteerism - Volunteer Recruitment, Engagement & Programme Management

• Manage the end-to-end volunteer programme, including recruitment, onboarding, and retention of volunteers.

• Develop and maintain volunteer databases, track volunteer hours, and ensure accurate records are kept at all times.

• Coordinate and facilitate volunteer orientations, briefings, and training sessions to ensure volunteers are well-prepared and equipped for their roles.

• Build and maintain relationships with community partners, stakeholders, and volunteer leaders to strengthen the volunteer network

• Plan and execute volunteer engagement activities and appreciation initiatives to foster a strong sense of community and recognise volunteer contributions.

• Serve as the primary point of contact for volunteers, addressing queries and providing support throughout their volunteering journey.

• Assist in developing and reviewing volunteer management policies and processes to ensure they remain relevant and effective.

• Prepare regular reports on volunteer statistics and programme outcomes to support organisational planning and reporting needs.

(C) Corporate Partnerships, Outreach & Programme Development

• Co-develop and review outreach strategies targeting Corporate Partners and Donors to promote a culture of giving and volunteerism within the Central Singapore District.

• Build and maintain strong, positive relationships with Corporate Partners, Donors, Grassroots Organisations, and other relevant stakeholders to achieve desired programme outcomes.

• Lead end-to-end project management for large-scale signature programmes, events, and national-level initiatives at the District level.

• Oversee budgeting and resource allocation to ensure optimal utilisation of resources in meeting programme outcomes and KPIs.

• Maintain accurate and up-to-date records of corporate partner engagements, including donations, partnerships, and other collaborations.

(D) Stakeholder Engagement & Network Development

• Work closely with Assistant Director to develop and expand networks with external stakeholders and partners, fostering strong and sustainable relationships.

• Coordinate recognition efforts to acknowledge and celebrate the contributions of partners and District Councillors.

• Collaborate with key stakeholders to identify community gaps and needs, develop joint initiatives, and deliver on programme outcomes.

Other Duties

• Supports Assistant Director in achieving Central Singapore CDC-wide initiatives and outcomes.
• Undertake any other ad-hoc duties as assigned beyond the scope of main responsibilities.
• Participate actively in cross-team building initiatives, cross-functional collaborations, and inter-division projects.

[What we are looking for]

Other ad-hoc duties not covered under main responsibilities and duties.

Participate in cross-team building initiatives.

Experience

• Desired - At least 2 years of relevant working experience relevant fields

Others

• Relevant experience in managing corporate partnerships and/or managing donor-funded community programmes.

• Prior experience in volunteer management, grant management and/or secretariat work will be advantageous.

• Excellent proficiency in the English language, both verbal and written, as well as proficiency in a second language (e.g., Chinese, Malay or Tamil) will be advantageous.

• Strong analytical and project management skills.

• Good interpersonal and communication skills.

• Able to work independently with minimal supervision.