Job Description
What is the opportunity?
This leadership role drives the Commercial Banking Advisor (CBA) team to deliver on Commercial Financial Services’ strategic business priorities. The Manager, Commercial Banking Advisors actively coaches the team with the intention of developing a high level of employee capability and engagement. Working closely with all RBC partners, the ability to build strong relationships is an important element of this role. Due to the collaboration involved in building these relationships, mobility located within the Greater Vancouver Area, Langley, Kelowna, or Victoria is required.
What will you do?
Ensure CBA Team is supported to deliver on acquiring new clients and helping existing clients meet their growth goals
Strategize with CBA about potential opportunities, leveraging discovery techniques, on-boarding training and Business Service Reviews
Provide coaching to enable delivery of the RBC advice promise, matching solutions to client needs
Develop and coach on opportunities to meet client needs and market plan for the team to support the overall Business unit goals and adjust activities as required
Conduct effective sales management routines tailored to bring value to each team member, while maintaining a forward looking view. Focus on key behaviors and activities to move referral opportunities forward and win business
Coach team members to maximize the use of technology to follow through on all client strategies, sales activities and opportunities, as well as, to build corporate memory and enable the continuity of client servicing
Coach team to share responsibility with Commercial Account Managers for robust client relationships built upon strong contact management routines
What do you need to succeed?
Must-have
Proven sales leadership skills, including the ability to lead employees through organizational change
Demonstrated ability to grow the business through effective partnering activities
Strong relationship builder; able to establish both internal and external working relationships in order to identify and implement strategies for business growth
Strong business and organizational knowledge, planning and implementing capabilities with a knowledge/experience across Commercial Financial Services within region supported, including sales and account management, direct sales, and operational expertise
Demonstrated passion for putting clients first and the ability to impact and influence sales leaders, employees and partners
Excellent communication, time management and organizational skills and commitment to ongoing learning
Nice-to-have
Commercial Banking experience in an Account Management or Associate role
Previous people management experience within the financial services industry is preferred as well as experience leading remote teams
Understanding of cash management product & services
Job Skills
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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