Manager, Network and A/V

Who You Are

You are an experienced network engineering leader with a strong track record designing, operating, and scaling secure, high-availability network environments across multiple offices. You understand the importance of safeguarding internal and external endpoints, maintaining strong network hygiene, and enabling reliable, intuitive A/V experiences for hybrid teams.

You are skilled at proactively identifying, diagnosing, and resolving complex network and security issues. You thrive in a fast-paced, entrepreneurial environment and excel at leading high-performing teams, driving operational excellence, and partnering cross-functionally to deliver seamless connectivity and collaboration experiences.

As the Manager of Network and A/V, you will oversee the company’s network infrastructure operations—including on-site networks, all A/V systems across conference rooms and collaboration spaces, and support enterprise network security tooling. 

Your Success Profile

What You Will Work On

• Lead, mentor, and grow a team of network and A/V engineers, ensuring clarity, accountability, high performance, and continuous development.
• Own the design, implementation, support, and lifecycle management of network and communications infrastructure across all Justworks locations.
• Oversee and evolve all A/V technology and conference room systems (e.g., Neat, Zoom Rooms, and other modern A/V collaboration platforms), ensuring highly reliable and intuitive user experiences.
• Serve as a trusted resource to InfraOps teams on network-related design considerations impacting AWS and other cloud environments (without direct operational ownership).
• Optimize Zero Trust–based access and security models, including identity-driven access, traffic inspection, micro-segmentation, and posture-aware connectivity.
• Manage and support network security platforms—including Cloudflare, Zscaler, AWS networking/security tools, firewalls, intrusion prevention technologies, proxy services, and remote access systems.
• Use software and hardware diagnostic tools to identify, troubleshoot, and remediate complex issues affecting network or A/V performance.
• Drive operational excellence through automation, change control, documentation, and continuous improvement initiatives.
• Evaluate and recommend emerging technologies that enhance network reliability, performance, and security.
• Participate in vendor management, contract review, and technology selection to support long-term network and A/V strategy.
  
  

How You Will Do Your Work

As a Network Engineering Manager, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” 

Qualifications

• 5+ years of experience in network engineering or a related field, with experience managing or leading technical teams.
• Strong hands-on experience with enterprise networking technologies (Meraki, Cisco Nexus, Palo Alto, F5 LTM).
• Experience with modern network security and access technologies such as Cloudflare, Zscaler, and AWS security/networking tools.
• Expertise in firewalling, intrusion prevention, proxy services, VPN, and remote access solutions.
• Experience managing and supporting enterprise A/V ecosystems—including Neat, Zoom Rooms, and similar conference room platforms.
• Strong understanding of network and telecommunications architecture, topologies, and protocols.
• Solid understanding of the OSI and TCP/IP models.
• Ability to design efficient, scalable, and secure network systems using available resources wisely.
• Professional network certifications (CCNA, CCNP, CCIE, Cloud) are a plus.

The base wage range for this position based in our New York City Office is targeted at $142,500 - $156,750 per year.

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