WHAT’S IN IT FOR ME?
Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
Save on meals across resort restaurants and cafés, including Starbucks.
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
FULL-TIME, YEAR-ROUND WITH HEALTH AND DENTAL BENEFITS
SALARY STARTING AT $70,000 BASED ON EXPERIENCE
WHAT WILL I BE DOING?
The Manager, Learning & Development plays a key role in building the skills, knowledge, and confidence of our team members to deliver exceptional guest experiences. By designing impactful learning strategies and fostering a culture of continuous development, you help bring our service philosophy and leadership development to life and ensure our people feel supported, empowered, and inspired to grow.
Designing and leading engaging learning programs that build capability, inspire service excellence, and strengthen the connection between team member development and memorable guest experiences.
Developing and executing a comprehensive Learning & Development strategy that aligns with organizational priorities, using insights, feedback, and performance trends to continuously evolve our approach.
Ensuring departments have the tools, resources, and training needed to build skills, drive performance, and achieve business goals.
Championing a culture of continuous learning where team members feel empowered to grow, develop, and reach their full potential.
Creating and delivering programs, workshops, and development opportunities that enhance leadership capability, team effectiveness, and overall engagement.
Partnering across departments to identify skill gaps, support workforce development, and elevate both the employee and guest experience through learning.
WHAT DO WE NEED FROM YOU?
We are looking for someone who is passionate about developing people and understands how learning drives performance, engagement, and results.
8–10 years of leadership experience, ideally within Learning & Development, hospitality, tourism, or guest-focused environments.
Strong expertise in adult learning principles, instructional design, and facilitation.
Outstanding communication and interpersonal skills, with the ability to influence and inspire at all levels of the organization.
A strategic mindset with the ability to connect learning initiatives to business outcomes and service excellence.
Strong analytical abilities to assess learning effectiveness, interpret feedback, and translate insights into continuous improvement.
Exceptional attention to detail, with the ability to identify skill gaps and proactively address development needs.
A deep appreciation for the values of authenticity, purpose, collaboration, and empowerment.
*This role is being posted to fill a vacant position
AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE
BLUE MOUNTAIN RESORT COMPANY OVERVIEW
Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
ALTERRA COMPANY OVERVIEW
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.