Manager, Lab Operations

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

The Laboratory Asset Management Program (LAMP) Manager will be responsible for overseeing the performance of a contracted third-party vendor that manages Gilead laboratory equipment inventory, preventive maintenance, calibration, repairs, and asset data. This role ensures that the vendor delivers high-quality, compliant, and cost-effective asset management services that ultimately meet the needs of the scientific community. The manager will act as a bridge between the internal laboratory leads and the vendor, ensuring service alignment, contract compliance, GxP compliance, and continuous improvement across the asset management program.

Responsibilities (include but at not limited to):

• Serve as a program point of contact for the lab leads and lab asset management vendor
• Monitor vendor performance against SLAs, KPIs, asset inventory data accuracy, and contractual obligations
• Address service issues, escalations, and inconsistencies to ensure timely resolution
• Ensure the vendor maintains accurate asset data, documentation, and compliance readiness
• Engage with internal and external stakeholders, facilitate discussions, influence effectively, and develop relationships; problem solve, implement process improvement efforts and projects and follow-up as needed to meet deadlines

Knowledge:

• Understanding of scientific laboratory equipment and its operational needs
• Familiarity with PM, calibration, and asset lifecycle concepts
• Strong analytical ability for KPI tracking, trending, and reporting
• Strong communicator and stakeholder management with cross-functional communication abilities with facilities, space planning, and finance teams
• Partner with internal and vendor finance teams to track budget accruals and ensure alignment with monthly actuals and annual forecasts
• Demonstrates strong problem-solving skills, attention to detail, and excellent written and oral communications skills
• Strong planning and organizational skills, including the ability to prioritize and manage multiple initiatives simultaneously

Basic Qualifications:

• Doctorate OR
• Master’s and 4+ years of experience in lab operations, facilities management, vendor management, or similar roles OR
• Bachelor’s and 6+ years of experience in lab operations, facilities management, vendor management, or similar roles

Preferred Qualifications:

• Bachelor’s degree in a scientific, engineering, or operations field preferred
• Experience in life sciences, biotech, pharma, diagnostics, or academic environments preferred
• Experience with CMMS/asset management platforms and work order triage
• Experience with audits, regulatory environments, or quality systems is a plus
• Ability to balance competing priorities in a fast-paced environment while fostering a dynamic work culture founded on trust and having a proactive mindset
• Comfortable managing multiple stakeholder groups and show the ability to communicate complex workflows to internal functional leads
• Ability to work independently and collaboratively
• Excellent organizational, interpersonal, verbal and written communication skills are essential
• Strong understanding (advanced skills) of Word, Excel, & PowerPoint
• Self-motivated with a strong sense of ownership in areas of responsibility

 

The salary range for this position is: $136,340.00 - $176,440.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

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YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.