HLB

Manager, IT Database Services and Systems Support

Singapore Full time

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

  • Manage Oracle OS and SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems

  • Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security

  • Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations

  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members

  • Responsible for support applications and services used for the production, management and delivery of content and services online

  • Provide the capacity planning, monitoring and maintenance of designated system identifying trends or problems. Ensure performance, security, and availability of databases

  • Handling BAU operations and supporting deployments for Windows and Linux servers.

  • Enhance the knowledge improvement plans. Prepare documentations and specifications

  • Refine and automate regular processes, track issues, and document changes

  • Ensuring that process are dully followed (change, incident, problem management)

  • Handling escalation on actions from users and collaborating with Production Engineers Level 2 (incident, request, change)

  • Handle common database procedures such as upgrade, backup, recovery, migration, etc.

  • Support Telephony System - IPC NICE Recording

  • Perform scheduled maintenance and support release deployment activities after hours

Organizational (organizational responsibilities)

 

  • Excellent team player and project driver with HLBS and HLBB.

Education/Qualification

  • University Degree or equivalent in Information Technology, Computer Science or other relevant field

Experience/Requirements

  • Possess at least 5 years of experience in MS SQL Server, Windows, Oracle Administration and Linux Administration
  • Possess at least 5 years of application support experience
  • Familiar with SFTP solutions - Crush FTP.
  • Experience with Tectia Job scheduler
  • MS SQL DBA
  • Oracle DBA
  • MCTS, MCITP, and/or MVP certifications is an added advantage

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.