Manager, IT Business Continuity

Manager, IT Business Continuity  

  The Opportunity 

Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.  

Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.  

Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.  

Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.  

A focused group of leaders in each Tech Centre helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres.  

Role Overview 

Our Company’s IT division partners with colleagues across the business to help serve our patients and customers around the world. We are a high-energy team of dynamic, innovative individuals dedicated to leveraging information and technology to efficiently drive revenue and productivity, thereby advancing our contribution to global medical innovation. 

Job Description 

This Team is an essential component of the IT Business that provides support to the Pharmaceutical Research, Supply Chain, and Marketing organizations. 

The Manager will be responsible for managing and executing activities to support the global IT Business Continuity, including assisting  stakeholders in developing, implementing, and testing IT Business Continuity activities to anticipate, address, and mitigate the effects of various business interruptions. This position will primarily support delivery of the business continuity capability across IT to ensure the company can continue to execute key processes and deliver products during disruptions.   

What will you do in this role 

Support the delivery of the company’s roadmap for business continuity and an “all-hazards” approach (e.g. from natural disasters to cyber-attacks) across the organization. 

Execute assigned tasks based on direction from the business. 

Provide guidance to key stakeholders throughout the lifecycle, including business impact analysis, BC strategy and plan development, scenario-based exercises, and continued evaluation and improvement. 

Support simulation exercises with top third party vendors (e.g. scheduling, documenting results, identifying and remediating findings/risks).  

Collect, share, and provide recommendations to the program lead for program enhancements, based on feedback from partners and stakeholders.  

Stay abreast of the evolving landscape by engaging internal and external communities to learn industry best practices, analyze supporting technologies and systems, assess regulatory implications, and bring insights back to the business. 

Assist stakeholders with the preparation for tabletop exercises, audits, and drive remediation actions. 

Contribute to the preparation of training materials and awareness campaigns in cooperation with the Compliance team. 

Provide administrative and analytical support for compliance projects and daily operations. 

What should you have 

• Bachelor’s degree in Business Administration, IT, or a related field. 

• 3+ years working in a regulated and/or technology industry, with at least 1 year of experience in compliance, risk management, IT governance, or a related field. 

• Basic understanding of IT business continuity within a regulated industry. 

• Ability to manage multiple projects with a wide variety of stakeholders. 

• Ability to follow established processes and instructions accurately. 

• Strong communication, attention to detail, and organizational skills. 

• Experience using productivity and collaboration tools, e.g., Office, Teams, and SharePoint. 

Preferred Experience and Skills: 

Eagerness to learn and develop in the field of compliance and digital regulations. 

Basic knowledge of ISO 22301 and NIST SP 800 series. 

Experience with ServiceNow, Confluence, Jira, Apptio Target process. 

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.  

Who we are 

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.  

What we look for 

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.