Manager, IT Applications Delivery

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

About the role

The IT Application Delivery Manager is responsible for leading a team to deliver new functionality of Supply Chain applications across business groups while ensuring improvements to existing systems

Key Job Accountabilities

• Ensure the application portfolio operates matching the business operational schedules 

• Meet agreed SLA’s for all application areas 

• Support the implementation of the Logistics and Planning applications 

• Resource Capacity planning including communication of constraints, alternative resource options, priorities and expected delivery dates of developments to business and Demand Managers / Business Relationship Managers 

• Manage any Supply Chain escalations within area of responsibility  

• Oversee third party service providers, when required. 

• Participate in developing standard logistics and planning practices across the business. Ensure a high level of simplification and convergence across the different Supply Chain) templates. 

• Build stakeholder networks to ensure that the Supply Chain organisation is recognized as strategic business partner. Software release management including developments and patches 

• Participate in strategic applications long and short-term strategy development 

• Lead, mentor, and manage staff to optimize performance through clear and effective communication to create a positive team environment.   

• Assess technical skills, identify training needs and opportunities, and ensure that required materials and tools are available for direct reports to perform their job responsibilities. 

• Responsible for ensuring the delivery of projects and change within the relevant application area modules.  Actively communicating project status/ issues and ensure that business needs are understood and met. 

• Collaborate with the IT demand managers. 

• Create estimates for future projects and define capacity needs 

• Enforce policies and procedures to continuously improve the delivery of the Supply Chain solutions and to be compliant with agreed policies such as SOX 

• Managing and drive the (Logistics and Planning) release process. 

• Management of metrics related to projects, application development and incident resolution 

Qualifications/Requirements

• Bachelor’s degree preferred in Computer Science, Engineering or a related field or equivalent experience 

• 7+ years’ experience in IT or equivalent with supervisory, project management, consulting, and business process reengineering, preferably in a manufacturing environment. 

• Fluent English. Other languages helpful but not required 

• Experienced in international / Regional Supply Chain projects, preferred 

• Strong knowledge of the systems development life cycle.(SDLC) 

• Business process understanding  

• Ability to think strategically 

• Relationship building with all levels of stakeholders 

• Effective problem-solving skills 

• Effective team builder  

• Written and oral communication skills with ability to communicate technical issues with both technical and non-technical people 

• Detail oriented, able to think ‘big picture’ and understand the levers that impact a business. 

• Ability to handle a high degree of ambiguity and a fast-paced environment where priorities frequently change 

• Accountable for delivering projects on time 

• Effective organisational and interpersonal skills. 

• Role requires up to 20% travel, predominantly within North America  

#LI-Remote

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans

• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

• Company-paid holidays starting at 8 days per year and may vary by location

• Wellbeing program & Employee Assistance Program

• Health Savings Account/Flexible Spending Account

• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

• Paid Parental Leave

• Retirement Savings Plan with company match

• Tuition Reimbursement (dependent upon approval)

• Discretionary annual bonus program (initial eligibility dependent upon hire date)