Manager, Internal Audit Strategy and Change Management (626)

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Our team of trusted audit professionals interact with every part of the Bank to provide strategic guidance and independent oversight. Through due diligence, and with a strong sense of integrity, we help mitigate potential risks to our business. At the heart of audit is our specialization in all the businesses across the bank.  Safeguarding the reputation of TD's good governance depends on us.

We’re counted on to provide recommendations to enhance operational performance, at every single level to foster meaningful process improvements and ensure adherence to internal and external regulations. We crunch the data, consult with our partners and stakeholders, and present our findings to mitigate the risks of today and around the corner and help keep our daily operations running smoothly for our customers.

Position Summary

The Manager, Internal Audit Strategy and Change Management is a leadership role responsible for developing, implementing, and evolving the audit strategy while driving change management initiatives within the Internal Audit function. This role blends strategic planning, governance, and business management with advanced audit methodologies and change management practices to ensure the audit function remains agile, innovative, and aligned with organizational goals.

The successful candidate will champion a forward-thinking mindset, ensuring the audit strategy is responsive to emerging risks and regulatory changes, while leading change initiatives that optimize audit processes and foster a culture of continuous improvement. This role requires strong leadership, critical thinking, and the ability to collaborate across teams to deliver impactful results.

Key Responsibilities

Strategy & Planning

• Support the development and refresh of the internal audit strategy, incorporating industry best practices and aligning with the bank Vision, Strategy & Goals.
• Support maintaining strategic roadmaps addressing capability gaps, resource planning, and critical coverage areas.
• Facilitate strategic discussions with audit leadership, contributing to frameworks, activity roadmaps, and investment plans.
• Forecast business transformation initiatives and coordinate with key leaders to prioritize new programs.

Change Management

• Own and manage the end-to-end tactical change management process for audit initiatives, ensuring timely execution and alignment with strategic objectives.
• Develop detailed change management plans, including stakeholder analysis, impact assessments, communication strategies, and training materials.
• Coordinate and monitor the implementation of change activities, tracking progress, resolving issues, and ensuring milestones are met.
• Serve as the primary point of contact for change management within Internal Audit, providing guidance and support to team members and stakeholders throughout the change lifecycle.
• Measure and report on the effectiveness of change management initiatives, using feedback and data to drive continuous improvement.
• Ensure all change management activities comply with internal policies, regulatory requirements, and audit best practices.
• Facilitate post-implementation reviews to capture lessons learned and integrate improvements into future change management processes.
• Develop and execute communication plans to ensure stakeholders are informed and engaged throughout change initiatives.
• Map and continuously improve audit processes to maximize efficiency and leverage synergies.
• Foster a culture of continuous improvement and learning within the Professional Practices Team.

Governance & Oversight

• Support integrated project portfolio governance, ensuring alignment with business and enterprise objectives.
• Collaborate with control function partners (Risk, Legal, Compliance, AML, Audit) to assess risks and implement proactive strategies to manage regulatory and governance issues.

Leadership & Team Development

• Provide coaching, development, recruitment, and overall team leadership.
• Foster an environment that encourages productivity, innovation, process improvement, teamwork, and professionalism.

Qualifications

• Undergraduate degree required; graduate degree in a related field is an asset.
• 7+ years of experience in internal audit, strategy, change management, or a related field within a large financial services organization.
• Advanced knowledge of audit methodologies, strategic planning, change management (i.e., PROSCI), and industry trends impacting internal audit.
• Experience driving initiatives related to audit transformation, including adoption of new processes, tools, and technologies.
• Strong critical thinking and problem-solving skills, with a track record of developing innovative solutions to complex audit and change management challenges.
• Excellent communication and relationship-building skills, with the ability to influence and collaborate with senior leaders and cross-functional teams.
• Experience managing stakeholder expectations and delivering strategic insights to support decision-making.
• Proficiency with audit analytics tools, MS Office, Audit Management Systems, and data analysis methods.
• Deep understanding of compliance, risk management, and regulatory standards as they relate to internal audit strategy and change management.
• Ability to ensure all audit activities align with internal policies, external regulations, and audit best practices.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet