Job Description
Reporting to the Director, Internal Audit, the Manager, Internal Audit will play a key role in demonstrating value and partnering with the business by providing risk-based assurance and advisory services. This position will have broad exposure to the operations of Extendicare, interacting with key stakeholders across the operations and the shared service functions (finance, IT, HR, legal and communications), as well as with our external auditors and advisors. This individual must possess the skills to understand business strategic priorities, processes, enterprise risk assessment, and recommend best practices and process improvements. Research, communication, and collaboration skills will be instrumental to the success of this role. Other success factors for this role include working in a fast-paced and changing environment, being resourceful, taking ownership, and exhibiting curiosity.
This position will be located at our Head Office in Markham, Ontario and offers a hybrid working environment.
Key responsibilities:
Lead and execute internal audit engagements, including planning, fieldwork, and reporting, in accordance with the IIA Standards and evolving best practices.
Identify and assess key and emerging organizational risks to update the risk-based audit plan.
Evaluate the effectiveness of risk management processes and controls and recommend opportunities for improvement.
Collaborate with the business to update relevant process documents.
Build strong relationships across the organization as a value-added business partner.
Support the implementation of the Internal Audit roadmap which will include increased use of data analytics and technology as Extendicare continues its evolution of our major ERP applications to an integrated cloud-based platform including leading platforms such as Workday, Okta, ServiceNow.
Collaborate closely with the Quality, ERM and Risk and Claims teams within Extendicare to develop synergies in risk identification, monitoring, response, issue management and reporting, as appropriate.
Support investigating control deficiencies, assessing severity, providing recommendations to address root causes and communicating findings.
Develop and provide relevant training to strengthen the control environment, as applicable.
Stay current with the latest standards, regulations, and data analytics/AI technology to ensure continuous improvement of assurance and advisory engagements and methodologies.
What we’re looking for:
5+ years of experience in a related role, including experience in a public company environment strongly preferred.
Related certifications (CPA, CIA, or equivalent).
Comprehensive understanding of multiple disciplines (internal controls, enterprise risk management, assurance and advisory services, and regulatory compliance).
Experience with data analytics/AI tools for internal audit would be an asset.
Familiarity with COSO Internal Control framework and NI 52-109 regulation.
Strong proficiency with Microsoft Office 365 and experience with large ERP platforms (experience with Workday, Okta, ServiceNow would be an asset).
Experience in health care and/or highly regulated industries would be an asset.
Consistently demonstrates clear and concise written and verbal communication.
Excellent time management, organizational, and multitasking abilities with a flexible approach to changing business needs.
Strong interpersonal, networking, and collaboration skills to engage stakeholders across various functions.
Leadership Principles:
Strategy Development: Understands the organization’s strategy and sets priorities to make it happen.
Self-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results.
Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence.
Effective Communication: Actively listens, seeking to understand all perspectives and communicates with respect.
Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate.
Builds High Performing Teams: Builds the capability of individuals and teams through continuous feedback, coaching, and a commitment to learning and development.
Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement.
What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:
Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work
Employee Family Assistance Program
Robust benefits package
Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.
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Compensation Details
Compensation will be discussed during the recruiting process.At Extendicare, we’ve spent more than 50 years dedicated to enhancing quality of life for the people we serve across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to supporting care delivery in homes and communities nationwide. Our corporate roles play a vital part in enabling front-line teams to provide exceptional experiences for clients and families. Together, we foster a culture of collaboration, innovation, and accountability—creating solutions that strengthen our services and improve lives every day.
We are committed to providing competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. This opportunity is a replacement for an existing role and to support transparency, a hiring range may be included with this posting. However, final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.