Manager, Impact Reporting & Analytics

What is the opportunity?

RBC understands that our long-term success depends on the social, environmental and economic health of the communities in which we live and operate. RBC’s purpose, “helping clients thrive and communities prosper,” reflects the importance we place on making a positive impact and benefitting the public interest.

 
This is an opportunity to join RBC’s Sustainability and Impact team as Manager, Impact Reporting and Analytics.

This reporting function supports our increased need to understand the social and business impact of community investments distributed through our signature programs aligned to RBC’s purpose framework. As a key member of this function, this role will drive the measurement, analysis and reporting for RBC’s global community investment portfolio. 

What will you do?

Reporting & Operations:

• Manage the end-to-end impact measurement and reporting process, working closely with third-party partners to ensure accurate and timely reporting
• Oversee the onboarding process of internal and external stakeholders to reporting solutions
• Collaborate with Systems team to streamline impact measurement onboarding and reporting workflows, driving efficiencies and improving user experience
• Build new reporting processes for financial tracking, impact measurement and ad hoc KPI’s as needed
• Partner with Systems team to enhance the Sustainability & Impact reporting studio across Donations and Employee Impact platforms
• Support annual disclosure reporting by quantifying the impact of RBC’s community investments
• Identify operational gaps and inefficiencies; propose and champion solutions that improve process quality and stakeholder experience

Data & Analytics:

• Deliver actionable insights and metrics to the Sustainability & Impact team for compelling storytelling and informed operational decisions
• Derive key insights for donation teams as a trusted advisor by transforming data into meaningful and actionable insights
• Assist with monthly reporting on Community Investment spend to donation teams and quarterly updates to the RBC Foundation Board of Directors
• Serve as the team’s data expert, from dashboard design to translating business needs into analytical solutions by identifying patterns, opportunities, and insights within existing data that drive decision-making for donation teams& building to optimizing data management practices, controls and architecture
• Support ad hoc requests as needed

What do you need to succeed?

Must-have: 

• Bachelor’s degree or equivalent relevant experience specializing in Business, Program Management, Analytics, Consulting, or Engineering
• 2+ years of experience in project management, business analysis, or operations with demonstrated analytical problem-solving skills
• Strong analytical and business acumen with the ability to interpret data and translate insights into actionable recommendations
• Self-starter who can drive impact, manage numerous initiatives at once, and roll-up sleeves to execute with minimal supervision
• Strategic, critical, and analytical thinker with strong attention to detail and ability to identify process improvements and opportunities
• Proven relationship-building skills and story-telling skills; leading with impact and influence when engaging senior stakeholders.
• Familiarity and experience leveraging data to create and design effective reporting and dashboards

Nice-to-have:            

• Understanding of concepts and processes related to data management, such as Critical Data Elements (CDEs), data architecture, data models, data lineage, data quality, data dictionary, etc.
• Experience with or knowledge of Agile and Design Thinking Software Development methodologies
• Experience with programming languages (R, Python/Java, SQL, etc)
• Experience working in a large, matrix organization

What’s in it for you?  

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Analytics, Big Data Analytics, Change Management, Communication, Cross-Team Collaboration, Decision Making, Group Problem Solving, Impact Reporting, Knowledge Organization, Long Term Planning, Process Improvements, Teamwork

Additional Job Details

BAY WELLINGTON TOWER, 181 BAY ST:TORONTOTorontoCanada37.5Full timeHUMAN RESOURCES & BMCCRegularSalaried2026-03-182026-04-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.