Manager, Healthcare Technology Consultant

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

A Manager (or equivalent level) to lead Artificial Intelligence (AI) innovation workshops with clients to deeply understand their existing workflows, including manual steps and complex processes. This role involves documenting workflows thoroughly, identifying strategic AI use cases to optimize and automate processes, and developing comprehensive business cases with ROI models. Additionally, the Manager will translate conceptual AI solutions into technical architecture diagrams, guiding clients from vision to implementation. This role will also include project management and participating in all aspects of the systems implementation life cycle related to the integration of leading healthcare IT applications. The Consultant will be part of a multi-disciplined project team and will work collaboratively with both fellow consulting and client team members.

The Healthcare Systems Implementation Manager will also have a basic understanding of the consulting cycle process within the healthcare industry. As a key contributor he/she will support the building of a world class healthcare practice through listening to client needs, proposal development and presentation of solutions.

Key Responsibilities:

• Lead interactive workshops with clients to explore, analyze, and document detailed workflows and process complexities.

• Map out manual and automated components of client workflows to identify inefficiencies and opportunities for AI enhancements.

• Define, prioritize, and articulate AI use cases that address business challenges and improve operational efficiency.

• Develop robust business cases for each AI use case, including detailed ROI/benefit models to support investment decisions.

• Create clear, scalable architecture diagrams and implementation roadmaps that translate AI concepts into actionable technical solutions.

• Collaborate with cross-functional teams—including data scientists, engineers, and business stakeholders—to ensure alignment on AI initiatives.

• Present findings, use cases, business cases, and implementation strategies to client executives and decision-makers.

• Stay current on AI trends and industry best practices to innovate workshop methodologies and solution designs.

• Perform risk management to minimize project risks

• Client consulting by coordinating Technical, Operational, and training assistance to optimize system utilization and efficiency.

• Contribute to IT systems assessments and software selection projects

• Travel as needed (25-50%)
   

Basic Qualifications:

• Bachelor's degree in Computer Science, Health Information Management, or similar program.

• Minimum of five years' experience with systems implementation projects and assessments.

• Direct experience with implementation of software in a healthcare setting

• Prior consulting experience

• Experience with leading electronic health records systems (e.g. Epic, Cerner)
   

Preferred Qualifications:

• Experience with 3M Health Information Systems solutions such as 3M 360 Encompass and Engage One

• Experience with CRM solutions in healthcare and patient engagement solutions

• PMI Project Management Professional certification

• Experience with Revenue Cycle, Clinical workflows

• Proven experience managing client workshops focused on business process analysis and AI innovation.

• Strong understanding of client workflow dynamics across multiple industries and the challenges inherent to manual and complex processes.

• Ability to translate business problems into technical AI use cases and solutions.

• Skilled in developing detailed ROI and business models supporting technology investments

• Proficiency in creating architectural diagrams that link conceptual AI ideas to system design and deployment.

• Excellent communication and facilitation skills for diverse audiences, including executives and technical teams.

• Background in AI, machine learning, business analysis, or related fields preferred.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $107,000 - $214,500