Manager, GRM Operational & Information Technology Risk – Global Risk Oversight

The GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible to provide Operational Risk and Control oversight and related support across RBC segments and geographies leveraging consistent set of tools, practices, procedures, and subject matter expertise. This centralized Global Risk Oversight team contributes to the implementation and execution of the global Operational Risk framework vision and strategy and rolls up into the global GRM Operational Risk function for the Enterprise, headquartered at Toronto, Canada.

Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis, Risk Register etc.).

In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.

This individual will be responsible to provide independent and objective oversight of Operational & Information Technology Risk management supporting RBC business segments and geographies, working with various stakeholders within the GRM Operational Risk function, First Line of Defence or across the broader Risk functions as necessary. The role entails execution of both core Operational and Information Technology (IT) risk mandate, such as assessing and monitoring Operational/IT risk exposures via internal events, evaluating the effectiveness of Operational/IT controls and providing guidance on Operational/IT risk management best practices.

Operational and Information Technology Risk Oversight Activities

• Perform 2LOD controls assurance/ testing of key controls mitigating Operational and Information Technology risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management, Insurance, Corporate Functions) and geography (Canada, US, UK, Asia Pacific) and risk domains (as needed).
• Support the oversight and challenge of 1LOD's execution of internal Operational and Information Technology related Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management, Insurance, Corporate Functions) and geography (Canada, US, UK, Asia Pacific).
• Provide oversight inputs and support to relevant 2LOD Operational Risk Domains from an Operational and Information Technology lense (e.g., Third Party Risk, Information Management Risk, Fraud Risk).
• Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
• Provide comprehensive results/ outputs of Operational and Information Technology Risk oversight activities to relevant Operational Risk teams supporting a segment or geography; highlighting trends or exceptions, if any.
• Provide evidence supporting the work output, leveraging on Operational Risk tools/templates and supporting applications.
• Support the review and oversight of Operational/IT Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
• Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements.
• Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders.

Quality Assurance & Oversight Activities

• Perform/ support periodic quality assurance of Operational and Information Technology risk work output to analyze any gaps or opportunities for improvement.
• Support the Department Head in maintaining oversight of Operational and Information Technology Risk practice execution for team members as required.
• Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
• Support training of new team members as may be necessary.

Job Skills

Analytical Thinking, Control Risk, Controls Assurance, Information Technology (IT) Risk Management, ITGC, IT Risk Assessments, NIST Standards, Operational Risk Assessment, Operation Risk Management, Risk Framework, Stakeholder Engagement, Teamwork

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeGROUP RISK MANAGEMENTRegularSalaried2025-11-192025-12-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.