Job Title: Manager, Global Clinical Solutions (IRT/RTSM)
Location: Warsaw, Poland
Work model: Hybrid (3 days per week in office)
Introduction to role
AstraZeneca’s Global Clinical Solutions (GCS) team drives the delivery of services and technology that enable Clinical Development programs to meet time, cost, and quality commitments. As a Manager, GCS / IRT Lead, you will coordinate and deliver GCS services across studies and projects, with a primary focus on leading Interactive Response Technology (IRT) / Randomization & Trial Supply Management (RTSM) systems through the full study lifecycle. You will translate protocol requirements into fit‑for‑purpose system design, oversee configuration and UAT, manage vendors, and enable study teams through training, knowledge sharing, and best‑practice adoption. This role is pivotal in embedding continuous improvement and ensuring business continuity and compliance across processes, systems, and tools.
What you’ll do
Service delivery and lifecycle management of GCS processes, systems, and tools; ensure business continuity and compliance.
IRT/RTSM leadership: translate protocol requirements into system design, oversee configuration, UAT, go‑live, maintenance, and decommissioning.
Vendor management: manage IRT providers for scope, quality, compliance, timelines, and SLAs; resolve issues and ensure on‑time delivery.
Project management: plan and track milestones, manage risks/issues and changes, communicate clearly with stakeholders, and report progress.
Training and user enablement: deliver training on processes/systems/tools, facilitate knowledge sharing, define best practices, and maintain communications across GCS and AZ.
Process improvement: analyze usage and performance, identify efficiency opportunities, build business cases, and lead Lean‑driven improvements.
Performance monitoring and change delivery: monitor KPIs, implement operational changes, embed continuous improvement and effective knowledge management.
University degree in life sciences/healthcare or equivalent experience.
Strong project management, analytical and organizational skills; stakeholder management and presentation skills.
Excellent written and spoken English.
Proven risk and issue management; effective use of escalation and governance.
Ability to build relationships and achieve outcomes without direct line authority; curious, self‑motivated, and proactive.
Expertise in GCS/IRT services; experience with Lean Six Sigma and Quality Management Systems (QMS).
≈2+ years in drug development or clinical operations; understanding of ICH GCP.
Experience in a complex, global organization and cross‑functional collaboration.
Date Posted
17-gru-2025Closing Date
06-sty-2026AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.