Job Posting Title:
Manager, Employee Relations
Req ID:
10143737
Job Description:
Job Summary/Purpose of Position
This role will perform Manager, Employee Relations related duties to include:
- Enhance the employee experience by engaging with leaders and employees during critical moments in the life cycle of the employment relationship.
- Conduct timely, objective, and thorough internal investigations including but not limited to allegations of harassment, discrimination and retaliation.
- Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into the case management system.
- Produce and share written and/or verbal summaries of findings, conclusions and recommendations to internal stakeholders.
- Collaborate and partner closely with Labor Relations, HR Business Partners, Diversity & Inclusion, and other HR/DI functional teams to advance the work.
- Analyze ER data and metrics for themes, trends, and root cause identification.
- Integrate key partners across Disney Experiences to drive solutions that promote employee engagement and business results.
This position will be located in Orlando, FL.
Required Qualifications and/or Skills.
- Minimum 3-years of strong influential leadership experience or in a professional-level role.
- Critical thinker with demonstrated experience leading complex investigations.
- Ability to analyze data, trends, and insights to identify the root cause of the event.
- Demonstrated experience in consulting and/or delivering recommendations for accountability and solutions.
- Strong written and verbal communication skills with the ability to influence and communicate effectively at all levels of the organization.
- Ability to build strong, inclusive, and collaborative working relationships.
- Strong conflict resolution skills.
- Ability to manage high priority demands. Strong organization and time management skills. Able to prioritize workload and support projects against strict deadlines.
- Strong presentation skills; must be able to confidently make recommendations to senior business leaders or HR/DI partners for improved employee relations and business results based on data and findings.
- Broad knowledge of employee relations, complex workplace investigations, federal and state laws / regulations (including but not limited to Title VII, ADA, ADAAA and FMLA).
- Ability to manage competing, high-priority demands; prioritizing workload, managing projects and multiple responsibilities against strict deadlines.
- Ability to handle highly sensitive and confidential situations with objectivity.
- Ability to work independently and be part of a team environment while developing highly effective and valued professional relationships with peers, colleagues, and cross-functional teams.
- Ability to handle highly sensitive and confidential situations with objectivity.
Preferred Qualifications
- Bilingual Spanish speaking/writing
- Experience in working in an environment with employees covered by Collective Bargaining Agreements
Required Education
- Bachelor’s degree in business, human resources, psychology, sociology, industrial labor relations or related field and/or equivalent work experience.
- Law or Advanced degree preferred
Job Posting Segment:
People & Culture
Job Posting Primary Business:
Employee Relations
Primary Job Posting Category:
Employee Relations
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Lake Buena Vista, FL, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2026-02-27