SEC

Manager – DTC e-Commerce Category and Go to Market, Smartphones

6625 Excellence Way, Plano, TX, USA Full time

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-Prosperity

Role and Responsibilities

Specific responsibilities include:

  • Category Performance & Insights
    • Analyze SKU‑level performance, develop sales forecast
    • Own weekly category performance reporting (revenue, units, margin, ASP, conversion, traffic, attachment, inventory health)
    • Diagnose performance drivers using funnel analysis (traffic → PDP → cart → checkout)
    • Automate recurring analyses where possible
    • Build clear narratives and executive‑ready readouts with implications and actions
    • Support new product launches and end‑of‑life decisions with data‑backed recommendations

  • Pricing & Promotions Analytics
    • Evaluate pricing competitiveness, elasticity, and promotional effectiveness
    • Model promo scenarios and forecast lift, margin impact, and halo effects
    • Run promotions post-mortem and feed learnings into future plans

  • Inventory & Supply Signals
    • Monitor inventory coverage, sell‑through, and risk signals (aging / OOS)
    • Flag demand shifts early and partner with SCM on actions

Skills and Qualifications

  • Required Qualifications
    • 6+ years in analytics, category management, merchandising analytics, or e‑commerce operations
    • Proven hands-on experience analyzing and forecasting sales, and in pricing analytics
    • Strong analytical skills with hands‑on experience in Excel
    • Experience with Tableau Desktop app
    • Understanding of e‑commerce KPIs and customer funnels
    • Ability to translate data into clear, actionable recommendations

  • Preferred Qualifications
    • Experience working with large online retailers or DTC e‑commerce platforms
    • Familiarity with experimentation / A/B testing
    • Bachelor’s degree in Economics, Business, Statistics, Engineering, or similar. Masters degree preferred

  • Skills & Attributes
    • Structured analytical and data-driven problem‑solver with strong business judgment
    • Detail‑oriented with an owner’s mindset
    • Comfortable operating in ambiguity and fast‑paced environments
    • Strong communication skills; able to influence without authority

#LI-RL3

  

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/ 

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/ 

    

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance. 

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.