Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
March 10, 2026Shift:
Job Description Summary:
The Manager, Customer Contracts & Legal Services is a strategic, customer-facing legal professional responsible for end-to-end customer contracting across the NAOU Foodservice On-Premise, and Retail organizations. This role is critical to enabling business growth, accelerating deal velocity and managing commercial and legal risk. This position serves as a trusted business partner to Sales leadership and cross-functional stakeholders, with a strong mandate to modernize and continuously improve contracting processes through technology, data and scalable solutions.
This role is to replace an existing vacancy
Contracting & Commercial Leadership
Own and manage the full lifecycle of customer contracts, from drafting and negotiation through execution, for a high volume of complex, multimillion dollar agreements
Serve as the primary negotiator for customer contracts, working directly with customers’ legal and business teams
Resolve commercial and legal issues by applying sound judgment, strong business acumen and a deep understanding of customer relationships
Partner closely with Sales leaders to shape negotiation strategy, balance risk and reward and drive practical, business-oriented solutions
Escalate matters to attorneys only in the most complex or high-risk situations
Stakeholder Partnership & Advisory
Act as a key advisor to Sales and Finance teams on contract structure, risk mitigation and compliance with company standards
Collaborate cross-functionally to align contract terms with pricing, financial models and operational realities
Research, analyze and prepare communications related to contractual rights, obligations, disputes and potential breaches
Process Innovation & Technology Enablement
Lead the evolution of customer contracting processes, leveraging technology to improve efficiency, consistency and transparency
Own and optimize legal templates, playbooks and standard terms to support scalable contracting
Use data and metrics to identify improvement opportunities and drive continuous optimization
Champion change management and adoption of new tools and processes across Sales and Legal stakeholders
Training & Enablement
Develop and deliver training for Sales teams and legal colleagues on contracting best practices, key legal concepts and negotiation strategies
Create practical guidance materials (playbooks, FAQs, decision trees) to enable self-service where appropriate and accelerate deal execution
Experience & Expertise
5+ years of experience required (10+ years strongly preferred) in a transactional paralegal, contracts manager or equivalent commercial contracting role
Demonstrated experience independently managing complex, high-value customer contracts with limited attorney oversight
Prior experience within the Coca-Cola System strongly preferred
Strong commercial judgment and negotiation skills, with the ability to balance legal risk and business objectives
Proven ability to influence and advise senior stakeholders in a fast-paced, customer-driven environment
Clear, concise communicator with strong written and verbal skills
Innovative, process-oriented mindset with a passion for leveraging technology to improve how legal services are delivered
Comfortable driving change, standardization and adoption across stakeholder groups
Education
Bachelor's degree or associate degree with a Paralegal Studies Certificate from an ABA approved program
Our portfolio represents over 250 products with some of the most iconic and innovative brands in the world, including Coca-Cola, Simply, Fairlife and Topo Chico.
We work with an expansive and diverse group of customers, including retail & grocery stores, theme parks, movie theatres, restaurants, and many more each day.
A collaborative, inclusive environment where your ideas are valued, innovation is encouraged, and continuous improvement is part of the culture.
Skills:
Contract Administration, Contract Management, ContractsPay Range:
$113,900 - $135,000Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.