Support Center - Irving

The Manager - Copy will manage the workflow and quality of copy in all channels. This Team Member is responsible for the evolution and integrity of the brand voice. This individual will collaborate with design counterparts to understand product positioning and selling strategies. The Manager - Copy is also responsible for developing seasonal creative concepts.

Major Activities

Manage the Copy Team in implementing copy that is fresh and customer-centric
Review and approve copy
Innovate copy, content, form, and format
Mentor and develop the Writing Team
Evolve and protect the brand voice
Execute the brand voice in alignment with the company vision
Research creative trends in competitive markets and apply that knowledge and learning to development of new marketing projects
Attend meetings to gather information and priorities effective copy development
Represent copy in ideation meeting and reviews
Present work to management and internal clients

Minimum Education

Bachelor’s degree or equivalent
Advertising or Journalism

Minimum Special Certifications or technical skills

Expert working knowledge of Microsoft Office Suite

Minimum Type of experience the job requires

10 plus years copywriting, 1-3 years of supervisory experience
Brand implementation support experience required

Other

Strong organizational and communication skills
Great attention to detail
Able to juggle multiple projects while meeting demanding deadlines, producing high quality work and projecting a positive attitude
Manage internal deadlines and release dates

Preferred Special Certifications or technical skills

Working knowledge of InDesign preferred

Working knowledge of InDesign preferred

Prefer some retail copywriting experience

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster