Manager - Controllership Operations Accounting

Available Locations: IN Bengaluru

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  

About the role

The Manager, Operations Accounting - India, is a vital leadership role responsible for the day-to-day execution, supervision, and efficiency of the global Accounts Payable (AP) and Employee Expense workforce.

This is a critical operational role where you will directly influence the quality, speed, and accuracy of our core finance processes. You will serve as the primary on-the-ground manager, ensuring the India-based team maintains high performance (SLAs), resolves issues efficiently, and provides necessary support to our global vendors and employees in similar time zones.

Working closely with the US-based Director, Managers and Supervisors, you will translate global process standards into effective local practice, supervise weekly and month-end closing tasks, and ensure the team is prepared to support ongoing global projects and process improvement initiatives.

What you'll do: Execution, Support, and Quality Control

• Workforce Management & Team Leadership: Provide direct supervision and mentorship to the India-based AP and Employee Expense teams, fostering a culture of high performance, accountability, and continuous improvement within the contracted workforce model.
• Operational Supervision & SLA Maintenance: Oversee daily AP and expense processing, ensuring all service level agreements (SLAs) for invoice processing, payment runs, and employee reimbursements are consistently met or exceeded.
• Issue Resolution and Vendor Support: Act as the primary management escalation point for complex transaction issues, payment inquiries, and vendor relationship support, leveraging local time zone advantages for rapid issue closure.
• Weekly & Month-End Execution: Review and supervise the timely and accurate completion of weekly payment processes and critical month-end closing tasks, ensuring the team's output meets global accounting standards.
• Process Improvement & Project Support: Partner with the US-based team to support ongoing finance transformation projects (including the ERP implementation) and process improvement initiatives by:
• Assisting in unit and user acceptance testing (UAT).
• Driving internal change management within the local team.
• Validating data migration and process efficiency post-implementation.
• Compliance & Control Execution: Ensure the local team adheres strictly to the defined Procure-to-Pay internal controls, maintaining effective documentation and evidence to support robust SOX compliance and external audit requirements.
• Cash Flow and Reporting Support: Assist the US team by providing necessary data and commentary related to AP cash flow forecasting and supporting financial analysis for AP-related general ledger account movements.

Examples of desirable skills, knowledge and experience

• Technical Expertise: Public accounting audit experience in a managerial role required; Big 4 firm strongly preferred.
• Certification: CPA, or international equivalent, is required.
• Experience: 5+ years of progressive experience in an accounting or auditing role is required.
• Problem Solving: Demonstrated ability to make sound decisions and manage multiple high-priority deliverables and workstreams simultaneously in a fast-paced environment. 
• Team Leadership & Communication: Exceptional leadership skills with the ability to manage performance, train junior staff, and communicate complex issues clearly across different cultures and time zones.
• Detail Orientation: Strong attention to detail and problem-solving skills, with a track record of proactively identifying and resolving operational bottlenecks.
• Project Management: Proven ability to lead, organize, and manage projects from inception to completion that require coordinated efforts across multiple functional areas (Accounting, Tax, FP&A, Treasury, Legal, Operations).
• Communication: Excellent verbal and written communication skills; must be comfortable connecting and communicating with individuals at all levels of the organization.
• Control Environment: Strong knowledge of SOX requirements, including the ability to assess, develop, and implement internal controls.
• Mindset: Proactive and creative approach, strong analytical skills, and ability to navigate ambiguous situations, bringing options and providing clear recommendations.
• Education: Bachelor’s Degree in accounting or related field.
• Systems Proficiency: Proficient in Word, Excel, and PowerPoint.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Project Athenian: We created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy policy and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunities for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.