Manager, Conferences

About the role
The Conference Manager is responsible flawlessly leading the delivery of approx. 6 - 7 Japan conferences as part of the global events team creating exceptional customer experiences for every attendee, sponsor and associate attending events.

Primary Responsibilities:

• Lead in region Content Management team (one team member): Mentor, and retain top talent to build and sustain a team of high performers in a rapidly growing organization. Ensure team members are motivated, engaged, and aligned with the company's goals and values.
• Lead content operations team to flawless delivery of destination conferences, including conference configuration, agenda delivery, session management, capacity management, technology configuration and testing
• Build and foster strong partnerships with global team members
• Escalation point for content conference delivery including, onsite management of session rooms, technology, temporary staff and escalation for attendee and associate queries
• Partner with internal stakeholders on agenda strategy, structure and delivery for destination conferences; support and implement new programming initiatives
• Responsible for agenda skeleton development, content budget management and inventory adjustments for Senior Leaders destination conferences
• Implement and support adoption of new technology and processes
• Partner with content technology, IT and external vendors on updates and enhancements for destination conference execution
• Analyze session engagement and feedback to drive enhancements across agendas, content processes and content technology platforms for destination conferences
• Onsite delivery support for global destination conferences
   

Expected Results:

• Flawless client experience with high client satisfaction scores and strong client retention
• Build and maintain excellent working relationships
• Achievement of financial objectives through strong financial management
• Engagement and effective management of suppliers
• Exceptional operational efficiency

Qualifications:

• Bachelor’s degree with focus on events and/or marketing preferred
• 5+ years of business meeting planning experience
• Project management experience
• Strong organization skills
• Competent Project Manager
• Strong oral & written communication skills
• Client focused
• Solution oriented with a high sense of urgency
• Collaborative

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:107709

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