Manager, Compliance

About the Team:

Tegus by Alphasense supports high-value, expert-led conversations that provide our clients with differentiated insight. Given the proprietary nature of these discussions, compliance excellence is central to our value proposition. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. While most teams are responsible for one part of the transcript life cycle,  the Compliance team is involved every step of the way, ensuring the product is of the highest quality. 

About the Role:
The Compliance Manager is a people leader responsible for overseeing the day-to-day performance, development, and operational execution of a team of Compliance Reviewers. This manager plays a critical role in scaling the Expert Transcript Library (ETL) Compliance function by driving team productivity, ensuring adherence to KPIs, maintaining transcript quality, and overseeing timely review and redaction workflows. 

You will own onboarding, training, and ongoing coaching of your team, while also partnering cross-functionally with Product, Content, Operations, and Engineering to identify gaps, execute process improvements, and help build the future of the ETL compliance program. This role is equal parts leadership, operational excellence, and collaboration on strategic initiatives designed to improve accuracy, turnaround time, and scalability.

Who You Are:

• Experienced people manager with a track record of developing talent, managing performance, and building high-performing teams in an operations, compliance, legal services, research, or publishing environment.
• Strong understanding of compliance principles, risk mitigation, and handling sensitive or confidential information.
• Analytical, organized, and skilled at balancing quality, turnaround time, and operational efficiency.
• Comfortable operating in a fast-paced, high-volume environment with shifting priorities and multiple stakeholders.
• Excellent communicator who can influence cross-functionally and translate feedback into action.
• Curious, proactive, process-oriented, and passionate about continuous improvement.

What You’ll Do: 

• Manage, coach, and develop a team of Compliance Analysts, Associates, and Senior Associates; provide regular performance feedback and career development guidance.
• Own onboarding and ramp-up for new hires, ensuring they are trained effectively on transcript review workflows, risk frameworks, research expectations, and internal tools.
• Monitor employee KPIs - including quality, turnaround time, weekly throughput, and redline accuracy - and intervene proactively when performance gaps appear.
• Develop and refine operational workflows that support consistency, efficiency, and high-quality output across the ETL Compliance lifecycle.
• Identify process bottlenecks and propose scalable solutions to improve transcript throughput, reduce escalation friction, and strengthen quality controls.
• Apply and reinforce Tegus by AlphaSense compliance standards, ensuring all transcript review work adheres to regulatory expectations, internal policies, and client requirements.
• Collaborate with Compliance leadership to refine risk frameworks, audit mechanisms, and reviewer guidance documents.