Manager, Case Management

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Olympia Center

Summary

This position provides clinical leadership and direction to the Case Management team. The manager works to create a work environment that engages the staff in the attainment of department and organizational goals. The manager must be knowledgeable in all areas of Case Management including utilization management, care coordination, and

discharge planning. The incumbent collaborates with members of the

multidisciplinary team in order to facilitate patient centered care. The incumbent participates in the coordination, development, execution, monitoring, and evaluation of all Case Management activities.

Area Specific Job Accountabilities

•    Works with Case Management senior leadership in the development of objectives and operational practices that ensure critical success factors

involving utilization management and care coordination are achieved.
•    Coordinates the daily activities and provides supervision of the Case Management Team.
•    Recognizes and reports variance of workflow and daily operations.
•    Supervises the Case Management Associates who participate in the

utilization management process.
•    Represents and promotes the hospital through relationships with other members of the patient care team.
•    Maintains a high degree of awareness and knowledge of the hospital's programs, services, and staff.
•    Participates in the recruitment, hiring, and coaching of Case Management staff. Provides ongoing staff development, including the

annual performance appraisal/development process.
•    Works in collaboration with the Case Management Specialist in new

employee orientation for the department to assure that all newly hired staff are sufficiently prepared to assume their job responsibilities.
•    Performs daily rounds with the case management team to facilitate proactive problem-solving.
•    Serves as a resource person, clinical expert and role model. Meets

regularly with direct reports to provide clinical supervision and to facilitate professional growth.
•    Performs job functions adhering to service principles with customer

service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

Knowledge, Skills and Abilities

·         Graduate of accredited school of nursing. BSN or higher required.

·         Currently licensed as a Registered Nurse within the State of Illinois.

·         Minimum 3 years RN experience with at least 1 year Case Management experience.

·         Previous supervisory experience preferred.

·         Certification in Case Management required (CCM) or acquire within one year of hire.

·         Working knowledge of Midas+ and InterQual Evidenced Based Criteria. Certified InterQual Instructor preferred.

·         Knowledge of payer reimbursement methodologies.

·         Demonstrates excellent leadership skills, ability to lead a team;

excellent written and verbal communication skills and excellent organizational skills.

·         Working knowledge of community resources and/or how to access these systems for appropriate discharge planning modalities.

·         Ability to mentor and coach to help staff achieve professional and organizational goals.

·         Self-directed learner and professional. Enthusiastically seeks ways to improve the Case Management process.

Education

Pay Range

$99,840.00-$164,736.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

 

Lurie Children’s and its affiliates are equal employment opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org